Customer Service Delivery Driver
Resume:
Sara Goodwin
Focused and driven customer service extraordinaire that is successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and great sense of humor during peak hours. Highly effective at anticipating and accommodating customer needs.
564 Manhattan St.
Schenectady, NY 12308
*.***********@*****.***
EXPERIENCE
Greenleaf, 9761 Wilshire Blvd. Beverly Hills, California 90212 310-***-**** - Operational Manager
February 2017 - March 2020
Fast paced, gourmet salad chop shop. Up beat atmosphere open for lunch in the financial district of Beverly Hills. Healthy local and organic nutrition. Fluently transition from cashier, expo, phones, pick-up and delivery orders and bussing tables. I was promoted to operational manager in 2018. I was responsible for managing the staff schedule, ordering product for the store, all opening and closing duties and maintaining costumer satisfaction. I frequently transferred to different locations on a as-needed basis.
UPS, 1201 W Olympic Blvd. Los Angeles, California 90015 800-***-**** - Delivery Driver Helper
December 2016 (Holiday season)
Temporary and seasonal employment. Help organize packages on the truck, deliver said packages, fluent in DIAD board functions and keep up morale. I was asked to work in the hub after the season was over.
QFC, 6411 SE Milwaukie Ave. Portland, Oregon 97202 503-***-**** — Customer Service and Produce Clerk
MAY 2016 - JULY 2016
Customer service came first at QFC. The different departments worked together as a team and got the products on the floor and kept it clean and organized. I enjoyed lifting heavy (up to 75 lbs) boxes of produce, organizing the cooler and keeping the back room clean. I frequently broke down, organized and dated the shipments on my own. I managed my time effectively and kept up on trim, rotation, table and wet rack levels and presentation. I assisted in the floral department and bagging at check-stands when needed but the produce department was my passion.
Bombers Burrito Bar, 447 State St. Schenectady, NY 12305 518-***-**** — Burrito Artist and Front End Support
JANUARY 2015 - NOVEMBER 2015
Fast paced and upbeat! I established and upheld a positive work environment. I answered the phone, organized pick up orders and deliveries (expo) in a timely fashion. My customer service was great, especially for a busy night downtown, as I fluently switched between expo and register when necessary for the team. I rolled impeccable 1 lb. burritos and assembled exceptional tacos and salads. I kept the kitchen clean and well stocked. I relocated to Oregon so I left this job and my hometown behind!
UPS, 24 Avis Dr. Latham, NY 12110 800-***-**** — Delivery Driver Helper
NOVEMBER 2014 - DECEMBER 2014
Same duties as the center in Los Angeles, California. This time it was in harsh weather conditions. I was asked to return the following season, as well.
Regulars Liquor Cabinet 443 Saratoga Rd., Scotia, NY 12302 518-***-**** — Store Support and Stocker
AUGUST 2014 - OCTOBER 2014
Helped guests choose the best wine and liquor to their specific tastes and requests. Helped bring in new products and new selling points to established products. Managed delivery drop offs and double checked for correct product and conditions. Cleaned and stocked shelves and general up keep of store (swept, mopped, dusted and organized). Lifted boxes up to 60 lbs.
Union College Dinning Services (now SODEXO), 807 Union St. Schenectady, NY 12308 518-***-**** —Food Service Worker and Barista
MAY 2010 - JUNE 2014
Fast paced line cook duties. Cleaning, stocking and organizing coolers. Helped guests receive food to their specific tastes and requests. Helped guests with their purchasing transactions in an efficient and timely manner. Maintained dinning and lounge area. Learned and became fluent in Starbucks kiosk barista aesthetics.
EDUCATION
I attended Schenectady High School (1445 The Plaza Schenectady, NY 12308) and received a High School Advanced Regents Diploma and an International Baccalaureate Certificate in 2008.
I attended but did not complete a license for Massage and Wellness at the Center for Natural Wellness School of Massage Therapy (3 Cerone Commercial Dr. Albany, NY 12205) in 2015.
I attended and completed three 12 course semesters but did not receive a degree for Human Services and Humanities at Schenectady County Community College (78 Washington Ave. Schenectady, NY 12305) from 2008-2009.
SKILLS
●Professional demeanor
●Personable and friendly
●Excellent math skills
●Exceptional customer service
●Strong communication skills
●Quick learner
●Computer literate
●Highly observant
●Thrives in fast-paced environment
●Committed team player
●High energy
●Flexible schedule capability
●Tech savvy
●Organized and efficient
HOBBIES
●Music and outdoor enthusiast
●Visual artist
●Creative writer
●Transcendental meditation
●Cooking
●Researching holistic practices and metaphysical wellness
●Reading
●Nature is my therapy! :)
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