LAURIE MEDEIROS

*** ******* **.

NEW BEDFORD, MA 02740

Home: 508-***-****

Cell: 508-***-****

Seeking a position in customer service, an area in which I have 40 years of experience successfully dealing with all types of individuals from various backgrounds. My work has required successful organizational skills, the ability to meet deadlines, and to manage multiple tasks. I would welcome the opportunity to use my skills in a company with a national reputation.

Work Experience

Market Basket

Manager Courtesy Booth, 2016- 2023

Employee, Courtesy Booth, 2010- 2016

Duties: Provided all aspects of customer service, including special orders, refunds, check cashing, and all other needs. Handled all cash and proving out of Courtesy Booth registers and all cashier drawers storewide. Handled sale of lottery tickets, postage stamps and money orders. Investigated overages and shortages of the cashiers. Made up daily cash and check deposits. Was responsible for renewing all licenses related to store operations; ordering supplies, cigarettes; scheduling of Courtesy Booth employees; and other duties as required by the manager. Was responsible for the hiring, training and supervision of 8-10 Courtesy Booth personnel.

Over 22 years of bartending experience:

Lebeaus Tavern

Bartender, 2007-2009

Duties: Customer service; money handling; knowledge of Keno and lottery procedures; including running and proving at the end of shifts; TIPS certified; use of sound judgment.

Oxford Pub

Bartender, 2008

Duties: Customer service; money handling; use of sound judgment.

The Garden

Bartender, 2007-2008

Duties: Customer service; money handling; use of sound judgment.

Golden Arrow

Bartender, 2003-2006

Duties: Customer service; money handling; use of sound judgment.

Brown Jug

Bartender, 2002-2011

Duties: Customer service; money handling; use of sound judgment.

Bayside Lounge

Assistant Manager, 1987-1999

Duties: Customer service; supervision; proving out; customer service; ordering liquor and lottery tickets; proving of deposit bags for each shift; book keeping; money handling.

Whale's Tail

March 1986-August 1987

Duties: Customer service; money handling; use of sound judgment.

P.J. Kelley's

March 1986-August 1987

Duties: Customer service; money handling; use of sound judgment.

Twin Piers

March 1986-August 1987

Duties: Customer service; money handling; use of sound judgment.

Banking experience:

Compass Bank

Auto Loan Department, 2000-2002

Teller, 1999-2000

Duties: Handled all documentation for legal title transfers; customer service; proving out; data entry.

First National Bank

Auto Loan Department, 1984-1986

Teller, 1981-1984

Duties: Handled all documentation for legal title transfers; customer service;

Education

New England Dental Assistant School

Certificate, 2007

Internship, Bonnie Bower, DDS

40 hour internship, April 2007

Duties: Equipment sterilization, room disinfecting, filing, assisted with composite fillings.

Newberry College

Business management courses, 1990-1992

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