Madeline Moore Resume

Madeline Moore

adzekf@r.postjobfree.com

Ph. 925-***-**** Primary

Ph. 925-***-****

Objective-I would like to obtain a position that will require my knowledge that I have gained throughout my career path,experience and skills acquired in a professional setting to contribute to the success of your company.I have a strong desire to work with other team members to help work towards and reach company goals. I have a passion for working with and helping people and I take pride in all my work.

Skills-

· Computer proficiency/literate

· Customer Service

· Sterilization protocol

· Processing loan

· Cash handling

· In-home care assistance

· Multi-tasking

Experience-

Wells Fargo:Fraud Customer Service Rep. II; November 2009-Present

· Process fraud claims

· Customer assistance

· Answering multi-lines

· Problem solving/resolution

Best Buy:Store Operator; June 2007-2014

· Cashier

· Process returns/exchanges

· Cross-sell credit card applications

· Service plan offers and sales

· Input applications for approval

· Answers and routes incoming calls

Washington Mutual/JP Morgan Chase:Inbound Fraud Representative; October

2007-March 2009

· Third-party verifications

· Detects and set-up fraud cases

· Assists merchants with authorizations

· Assists customers with restricted accounts

Citibank:Loan Processor/Operations Specialist/Personal Banker; August

· Package loan files for service centers

· Performed daily/monthly audits

· Assisted in finalization of loan closing/funding

· Worked towards achieving sales goals

· Opened new checking/savings accounts/CD’s/home equity loans

Education-

First Response School of Medicine:Sterilization Technician Training ; May 2009- June 2009

Certificate of Completion; Sterilization Technician- License #: 19968

California State Hayward:General Education

References Available Upon Request

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