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Academic Support Technical Writer

Location:
Lexington, NC
Salary:
$45,000
Posted:
September 01, 2023

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Resume:

Emilee Taylor Hicks

*** ******* **** ***** *********, NC 27295

336-***-****

adzei8@r.postjobfree.com

PROFILE

First and foremost, I am a professional writer. I have the ability to provide strong documentation and communication skills within a team environment and with individual editorial projects. In my past working experiences, I have researched, outlined, written, and edited new and existing content, working in various scenarios to understand project requirements. I have created how-to guides in Word, produced descriptions for websites and compiled HTML/CSS files, designed graphics in Adobe Photoshop, enhanced hard-copy/electronic documents, and crafted magazines and flyers in Adobe InDesign. I have also managed multiple projects on strict timelines, demonstrated good problem-solving skills, and an eagerness to learn new technologies or methods of formatting.

EXPERIENCE

Freelance Policy Intern/Researcher, Law Office of Jacqueline Goodman — February 2023-June 2023

Assist with case organization and research

Researched documents and publications for details that would establish evidence

Proofed documents and submitted them to attorneys for review

Other duties as assigned

Freelance Writer/Editor, SimpleTense Education - February 2023-May 203

Complete writing and editing assignments according to instructions provided

Applied proofreading/followed style conventions as required

Other duties as assigned

Seasonal/Temporary Part-Time Writing Coach, Davidson Davie Community College — February 2023-May 2023

Assist in managing the daily operation of the Writing coaching center

Maintain current knowledge of subject area assigned, including formatting style requirements such as MLA and APA

Maintain open, robust, and timely communication with colleagues and supervisor

Provide academic support that promotes equitable student outcomes

Maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds

Provide assistance to students both onsite and online as requested by the Director, Learning Commons

Cross-refer students to other Learning Commons coaching centers, academic support workshops, and other campus resources and services as needed and appropriate

Lead Academic Support Workshops in-person and virtually when appropriate and assigned by the Director, Learning Commons

Maintain appropriate paperwork and documentation, including that needed for FTE recording and audit purposes

Prepare reports as requested by the Director, Learning Commons

Monitor the proper usage of facilities

Collaborate with faculty concerning students’ academic progress and needs

Assist in recommending appropriate resources for the coaching center

Assist in promoting awareness of the Learning Commons coaching centers among faculty, staff, and students

Collaborate with the Learning Commons staff to develop meaningful evaluations of services and use data to inform decision-making processes

Supports the mission, vision, and values of the College and attends College events and meetings

Performs other tasks as assigned which support the mission and initiatives of the College

Legal Writing Specialist, Talentopia Global — May 2022-December 2022

Draft and edit technical/legal documents and letters based on internal materials

Revise documents according to internal specifications and client feedback

Reply to client messages in the case management system

Graduate Research Assistant, Coulter Faculty Commons for Excellence in Teaching & Learning — August 2020-May 2022

Document job duties for various positions

Document processes for technical tasks

Work with CFC staff to write grants, proposal, project management

Proofread materials

Edit materials

Other duties as assigned

Intern Blogger in Anthropology and Travel, Yoair —May 2021 to August 2021

Assist with the creation of written content

Ensure that all material aligns with company’s writer’s guidelines

Research new articles and provide summaries of findings

Student Office Assistant, Coulter Faculty Commons for Excellence in Teaching & Learning — August 2019-December 2019

•Welcome and greet all visitors; answer, screen and direct phone calls

•Guide visitors to appropriate staff; collect all incoming mail and distribute to proper recipients

•Prepare spreadsheets and reports for staff members

•Correspond with faculty and visitors

Student Intern, Coulter Faculty Commons for Excellence in Teaching and Learning — May 2019-August 2019

•Provide administrative support to faculty supervisors and assist with various projects

•Edit documentation for grammar, consistency, readability, technical accuracy and adherence to faculty style conventions

• Assist numerous visitors, including vendors and interview candidates

• Assist with the coordination and planning of events

Student Worker, Davidson County Community College — January 2017-May 2018

•Direct visitors to appropriate staff member

•Assist office staff with filing and organizing

• Filing

EDUCATION

WESTERN CAROLINA UNIVERSITY, CULLOWHEE, NC

M.A. ENGLISH

CONCENTRATION IN PROFESSIONAL WRITING

MAY 2022

WESTERN CAROLINA UNIVERSITY, CULLOWHEE, NC

B.A. ENGLISH

CONCENTRATION IN PROFESSIONAL WRITING

MINOR LITERATURE

SUMMA CUM LAUDE

MAY 2020

DAVIDSON COUNTY COMMUNITY COLLEGE, THOMASVILLE, NC

A.A.

HIGH HONORS

MAY 2018

SKILLS

•Proficient in Microsoft Word, Excel, PowerPoint and Teams

•Experience with Adobe Illustrator, InDesign and Photoshop

•Experience with HTML and CSS

•Experience with Search Engine Optimization (SEO) and keyword research

•Proficient with filing and organization

ACADEMIC REFERENCES

Dr. Brent Kinser 828-***-****. adzei8@r.postjobfree.com

Dr. Diane Martinez 828-***-****. adzei8@r.postjobfree.com

Dr. Brian Railsback 828-***-****. adzei8@r.postjobfree.com

Dr. Paul Worley 828-***-****. adzei8@r.postjobfree.com

Dr. Drew Virtue 828-***-****. adzei8@r.postjobfree.com

Dr. Laura Wright 828-***-****. adzei8@r.postjobfree.com

PROFESSIONAL REFERENCES

Dr. Eli Collins-Brown 828-***-****. adzei8@r.postjobfree.com

Dr. Lynne Watts 336-***-****, ext. 6355. adzei8@r.postjobfree.com

Carmen Davis 336-***-****, ext. 6468. adzei8@r.postjobfree.com

Colby Gable 336-***-****, ext. 6209. adzei8@r.postjobfree.com

Jacqueline Goodman. adzei8@r.postjobfree.com

Rex Zang. adzei8@r.postjobfree.com



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