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MALCOLM MOODY

adzefp@r.postjobfree.com 651-***-**** Minneapolis, MN 55448

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

SAP/EWM Operational Performance

Network Administration

Statistical Analysis

Performance Optimization

Data Analysis

Customer Support

Design Strategy

Data Mining

Network Security

Technical Analysis

Data Extraction

Technical Writing

Project Documentation

York Solutions LLC @ 3M Saint Paul, MN

IT Analyst IV

01/2023 - 06/2023

Part of a team deploying SAP/EWM to site.

Created reports, presentations, and other documentation for stakeholders. Provided recommendations based on data analysis results. Analyzed large datasets using statistical methods and software programs. Identified opportunities for process improvements across the organization. Gathered requirements from stakeholders to inform system design decisions.

Collaborated with cross-functional teams on projects related to analytics initiatives.

Documented procedures for performing tasks such as data collection and manipulation.

Utilized visualization tools such as Tableau or Power BI to present findings. Utilized formulas to extract data from queries into Excel spreadsheets. MXM Transportation LLC Saint Paul, MN

Owner/Operator

08/2021 - 12/2022

Work with gig economy vendors such as Uber, Lyft, Amazon Flex, Shipt, to provide transportation services.

Plan optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

Drove continuously during shifts, meeting deadlines and achieving high customer satisfaction ratings (5 Star) Verified orders prior to completing deliveries to avoid customer complaints.

Logged hours, mileage and order related activities to maintain detailed records.

Met and exceeded promised delivery times consistently by using GPS software to spot and avoid traffic delays.

Has excellent listening and problem solving skills used to work with clients Summary

Skills

Experience

and resolve any concerns

York Solutions LLC @ 3M Saint Paul, MN

SAP Consultant

12/2013 - 07/2021

Provided technical expertise and guidance to end-users in the implementation of SAP modules.

Assisted in the design, configured, and tested new SAP applications and systems.

Developed custom programs and scripts for data extraction, transformation, and loading into SAP system.

Developed detailed documentation for all changes made to the SAP environment including process flows, diagrams.

Provided support to users during go-live phase by resolving any post-implementation issues encountered with the system. Worked with business shareholders to perform Product Portfolio Analysis and Retention.

Part of a team which created the process to identify and resolve duplicate materials in SAP.

Conducted user training sessions on various features of SAP applications. Coordinated with external vendors and partners regarding integration requirements between different systems.

Participated in design reviews ensuring compliance with architecture standards.

Gathered business requirements for SAP reporting and functionality enhancements.

Created procedure documents in [Software] to guide end-users through new processes.

Gathering and documenting requirements, testing system changes, and training/coaching users on the system and business processes. Develop and maintain databases and data systems.

Removing corrupted data and fixing coding errors and related problems. Perform analysis to assess the quality and meaning of data. Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets.

Ruan Transportation Brooklyn Park, MN

SAP Consultant

07/2013 - 12/2013

Part of a team planning migration from Red Prairie Supply Management System to SAP WM.

Developed data migration strategies from legacy systems into SAP ERP environment.

Conducted gap analysis between existing system and new proposed solutions.

Manipulate data to to enable inter-functionality between SAP WM system and Red Prairie Supply Management system.

Assisted in troubleshooting and resolving technical issues with the SAP system.

Analyzed user requirements and mapped them to available functionality within the SAP system.

Implemented automated interfaces between different applications and databases.

Monitor SAP interface for system complications and take needed steps to resolve.

Gathered business requirements for SAP reporting and functionality enhancements.

Use automated tools to extract data from primary and secondary sources. USI @ Deloitte Atlanta, GA

MS Exchange Consultant

01/2013 - 06/2013

Part of a team that Planned and Implemented migration from Exchange 2007 to Exchange 2010 for 8500 mailboxes.

Migrated Active Directory from Windows 2003 to Windows 2008R2 server. Upgraded Exchange 2010 Servers from SP1 to SP3

Prepared labs for co-existing environment, and tested mailbox migration, and documented the findings.

Configured File servers, and AD Domain Controllers. Administered Exchange 2010 server, and resolved tickets in post migration phase.

Maintained Domain Controllers Primary and Secondary. Created Group Policies and OU's for better organization. Created and implemented new group policies.

Upgraded 500 Work Stations from XP to Win7 using ConfigMgr Managed SCOM (system configuration operation manager) for active monitoring.

Built, Updated and Maintained Virtual Machines.

Configured DNS, DHCP servers.

RiteTech Solutions LLC St Paul, MN

Computer Technician

10/2011 - 01/2013

Installed, configured and maintained computer hardware, software systems, networks and peripherals.

Troubleshot complex technical problems related to hardware components, operating systems and applications.

Assessed customer needs and provided advice on appropriate products or services.

Provided technical support for client inquiries via telephone and email. Maintained accurate records of service calls in a database system. Performed basic network troubleshooting and maintenance activities. Configured network settings as per customer requirements. Developed user documentation such as instructions manuals for clients' use.

Implemented security measures to protect against unauthorized access or viruses.

Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.

Disassembled computer systems to troubleshoot and resolve hardware issues.

Installed computers and other devices individually and across networks, testing connections to support proper functioning. Configured computers to network drivers and connected to printers and other peripheral equipment.

Varde Partners Bloomington, MN

Computer Network Consultant

03/2011 - 10/2011

Network Infrastructure Assessment (Check routers/switches (3750 Stack) Switch Upgrades/Added Switch Redundancy

Updated/Reconfigured Switches to Utilize Trunking and Multiple VLANs Router Configuration/Testing for Site to Site VPN Tunnels Configure/Test New 3750 Stack (Multiple VLAN & Trunking Environment, User and Server Segments)

Assisted in Configuring HSRP for failover and Active/Active for Voice and Data

Worked w/ISP to migrate Public IP Block

Education and Training

Hennepin Technical College Minneapolis, MN

Associate of Applied Science in Computer Networking And Telecommunications 12/2011

McNally Smith College of Music Saint Paul, MN

Associate of Applied Science in Recording Arts Technology 05/2002

US Navy San Diego, CA

Sonar Technician Certification in Sonar

09/1985

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