Customer Service Administrative Assistant

Nishaylen Smith

My objective is to secure a position within a company that will allow me to

fully utilize my skills and education in a way that will bring significant contributions to the company. It’s also my objective to work within a company that will allow me to expand my learnings, knowledge and skills.

10109 Ravenscourt Dr

Spotsylvania, VA 22553

540-***-****

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EXPERIENCE

Nikki’s Christian Daycare Center, Woodbridge, VA — Kindergarten Teacher

August 2018 - PRESENT

PreK 4 & Kindergarten Teacher

- Lesson preparation and planning

- Teach Basic Learning Fundamentals

- Conflict resolution to address student and parent issues

- Classroom management skills

- Grade homework/tests and monitor student performance

- Coordinate fun classroom events and activities

- Communicate with parents on daily basis

In-Home Daycare, Fredericksburg, VA — Daycare Operator Summer 2016 - June 2018

- Establish own policies and procedures

- Prepare and serve all meals

- Assist with potty training

- Children age ranged from 6 months old to School Age

- Provide before and after school care

- Create an entire school year curriculum to include lesson plans, monthly themes, monthly learning fundamental goals, etc. Fredericksburg Primacy Care, Fredericksburg, VA — Medical Billing Assistant

January 2016 - July 2016

- Proficient in MOO (Medical Office Online)

- Familiar with Availity.com

- Check Patients Insurance Eligibility

- Familiar with ICD-1O Master List

- Update Patients accounts/Make sure all information is current and correct

- Submit Co-pay claims

- Enter Superbill information into system (ex: DX Codes, Lab Codes, Operations Codes, etc.)

SKILLS

- Classroom Preparation

- Professional Documents

such as files, contracts,

agendas

- Microsoft Office proficient

- Customer Service

- Conference Meeting

coordinator

- Administrative Skills

(answering phones, filing

paper work, registration, etc.)

- Scheduler (creating staff

schedules weekly)

- Billing & Coding (Inputting

insurance information, billing

codes, etc.)

- Supply Distribution

- Event Organizer

And more!

Trainings

CPR-First Aide Certified

MAT Certified

Failsaf-ERA: Virginia Reentry Support & Services - Fredericksburg, VA - Secretary (Volunteer Work)

March 2018 - October 2018

- Set schedules for conference calls and meetings

- Keep Meeting Minutes

- Prepare conference rooms for meetings

- Distribute supplies

- File paperwork

- Organize events

- Incoming/Outgoing Calls

Hope Aglow Empowerment Center - Woodbridge, VA

Secretary - HAEC Goals Team (Volunteer Work)

January 2018 - August 2018

- Organize Events

- Meeting Minutes

- Create Powerpoint Presentations

- Establish goals for next meeting

- Conference meetings

- Distribute supplies and paperwork

- Communication logs

EDUCATION

Everest University, Online —

Associates of Business Administration

August 2012 - August 2014

Manassas Adult Learning Center, Manassas —

G.E.D

May 2002

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