Apt ***
Chicago, Illinois ***41
224-***-**** **********@*****.***
QUALIFICATIONS
Exceptionally strong communication skills, both in the art of listening and responding to people
Professional, articulate, and has an aptitude for engaging people in conversation
Able to coach people in an objective manner
Deep and profound understanding of human behavior
Open to supervision and coaching from others
PROFESSIONAL EXPERIENCE
NORC, Chicago, Illinois May 2015-
Project knowledge of SDR and NIS
Trained on SDR and NIS interviewing
Refusal converter for NIS
800 Line for SDR
Administrative Assistant, Landmark Education, Chicago, Illinois 2011-2014
Prepared Reports
Managed a variety of projects
Supported other staff members in achieving the results of their projects
Therapist in Private Practice, Chicago, Illinois 1991-2011
Did individual, couples and group counseling
Taught problem solving skills
Lead personal growth workshops
Used a variety of therapeutic techniques to support patients in being more effective in their lives
Utilized my strengths in listening and collaboration
Results Unlimited, Chicago, Illinois 1980-1988
Developed and built the business
Led workshops to help businesses and individuals become more successful
Helped people enhance their communication and presentation skills
Phone Manager, Erhard Seminar Training, Washington DC 1977-1978
Enrolled people in doing the est training
Managed phone groups
Enrollment Manager, Erhard Seminar Training, Chicago, Illinois 1978- 1980
Trained and developed assistants to enroll people into the est programs
Supported people in becoming leaders in their communities
Responsible for all aspects of production of the est training in the Midwest
EDUCATION
Loyola University, Chicago, Illinois
MA in Social Work May 1988
University of Maryland
BS in Education May 1972