Ambrea Crawford

**** ***** **, *** **** Sandy Springs, GA 30350 Phone: 678-***-**** (mobile) E-mail: adzdzw@r.postjobfree.com

Professional Experience

Customer Service Representative, Cumming Veterinary Clinic Mar 2018 – Apr 2019

● Provide customer service with a sensitive and caring attitude

● Schedule appointments, access patient records, and update client information

● Act as the liaison between doctors and clients

● Promote in-clinic sales, and take payment for clients leaving the clinic

● Proficiency in multi-line phones and Google Office Program Manager, Lewis & Clark College Aug 2017 – Feb 2018

● Interim position for two departments: the Office of Inclusion & Multicultural Engagement; and the Office of International Students & Scholars

● Develop and improve programming dedicated to serve underrepresented identities on the Lewis & Clark campus

● Supervise student employees and advise in workshop curriculum and materials

● Assist in international student admissions and orientation

● Organize social events and collaborate with other departments within the student life division Laboratory Technician II, Boehringer Ingelheim Apr 2019 – Oct 2020

● Produce Marek’s avian vaccines in CGMP production lab

● Train in lab production processes and laboratory equipment through Standard Operating Procedures

● Skilled in aseptic technique and Good Laboratory Practices

● Trained in USDA documentation and administration Red Blood Cell Processing Technologist, Immucor Apr 2021 – Present

● Perform blood processing operations according to corporate policies and operating procedures

● Ensure that blood products are transported, processed and stored in a manner that prevents contamination

● Perform in-process testing and visual inspections of product for defects

● Create legible written processing records that comply with Good Documentation Practices

● Follow applicable laboratory & OSHA regulations with respect to hazards and blood-borne pathogens

● Maintain a neat, clean and orderly work environment

● Apply FDA regulations and ISO standards to department operations

● Complete all training and qualification requirements and actively participate in the training of new employees

Education

Lewis & Clark College, Portland, OR 2017

Bachelor of Arts, Biology

Overall Skills

● Attention to detail and accuracy

● High organization and communication

● Dedication to learning and mastering new skills

● Proficient in Microsoft Office and Google Suite

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