Operations Supervisor Social Media

Dana Greenhow

470-***-**** Atlanta, GA *************@*****.***

Operations Supervisor

Organization Leadership Efficiency

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as a driven, dedicated and hardworking leader with a history of streamlining operations and increasing results.

WORK EXPERIENCE

Newrest – Atlanta, GA November 2021- Current

Operations Supervisor

Managed the Production and sanitation teams of 170 total Employees, for a Delta Airlines sister company.

Provided team leads with daily goals and operational support. Team successfully achieved goals 92% of the time under my direction.

Manage hiring, training, and coordinating of resources to meet client and customer needs.

Support each team with system of operations guidance and machinery troubleshooting.

Improving systems and implementing new strategies for improvements in safety and production. Contributions to safety improvement include (list items here). Safety record improved by 62%.

Provide daily end of shift reports for other department supervisors and facility managers.

Run reports for executives and facility managers regarding efficiency of systems and employees.

Simply The Best Barbershop – Atlanta, GA February 2010 - December 2020

Owner

Owned and operated a barbershop for 10 years. Impacted by COVID-19.

• Consulted with customers to assess needs and propose optimal solutions.

• Trained and motivated employees to perform daily business functions.

• Put together realistic budgets based upon costs and fees for successfully operating business.

• Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.

• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.

• Capitalized on social media platforms to increase market awareness and recruit sales agents.

• Kept all building areas and equipment functional and well-organized to promote business performance.

• Optimized team hiring, training and performance.

• Input income and expense details into database to track business finances and address variances.

• Created and monitored promotional approaches to increase sales and profit levels.

•Provided outstanding coaching to employees to boost productivity.

Callahan Dental Laboratories – Atlanta, GA January 2010 – January 2018

Delivery Specialist

Coordinated delivery routes and delivered packages in top quality condition.

• Coordinated consistent on-time deliveries of damage-free goods.

• Always promoted safe driving by observing all speed limits and keeping abreast of road conditions, weather and other factors.

• Directly interacted with customers to deliver mail, packages and ordered goods.

• Assessed vehicle for damage after each shift and kept it properly cleaned and maintained.

• Maintained accurate logs of deliveries and trips, proving details to Management at the end of shifts.

• Worked with vendors to schedule more than 40 daily pickups and 200 weekly deliveries.

• Safely loaded items into delivery vehicle to minimize damage while in transit.

• Operated vehicle safely in highly congested areas with no traffic violations.

EDUCATION

North Clayton High School – Atlanta, GA

High School Diploma – 1993

Central State University – Wilberforce, OH

General Studies – 1994

PROFESSIONAL SKILLS

• Operations Management

• Employee KPI planning.

• HACCP Training

• CGMP & PPE Training

• Multi-tasking

• Scheduling

• Microsoft Office

• Leadership

• Manufacturing

• Task Delegation

• Analytical and Critical Thinking

• Operations Management

• Cultivating Productive Relationships

• Motivational Leadership

• Operational Efficiency and Safety

• 5S Principles

• Key Performance Indicators (KPIs)

• Warehouse Operations

• Six Sigma Methodologies

• Waste Management and Reduction

• Recycling and Conservation

• Management

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