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Sales Representative Customer Service

Location:
Pasadena, TX
Posted:
August 31, 2023

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Resume:

RUBEN OCHOA

**** ******** **.

Pasadena, TX *****

281-***-****

************@*****.***

personal statement

25+ year’s sales and managerial experience. Committed to providing an atmosphere of exceptional employee morale and impeccable customer service. Comprehensive understanding of the skills needed to manage patron relationships, motivate performance, and cultivate collaborative relationships across all levels of a company. Regarded for the ability to deliver outstanding results with the highest degree of service and professionalism.

skills

Solutions Delivery

Team Management & Leadership

Training & Development

Bilingual

Product Sales

Time Management

Operations Management

Critical Thinker

Patron Relationship Management

Hiring & Mentoring

Performance Management

Complex Problem Solver

Professional Experience

TEX GAS WELDING, Houston, TX (June 2022-Present)

Inside Sales Representative

Provide support to outside sales representatives.

Build and maintain long-term business relationships with customers.

Coordinate with all company departments.

Inventory and report management for accurate inventory levels.

Pick and stage orders.

Assist warehouse with shipping, receiving, stocking, cleaning, and labeling of inventory.

Comply with all DOT and OSHA regulations.

SPEED INDUSTRIAL GAS, San Antonio, TX (September 2021-May 2022)

Inside Sales Representative

Provide support to outside sales representatives.

Build and maintain long-term business relationships with customers.

Coordinate with all company departments.

Inventory and report management for accurate inventory levels.

Pick and stage orders.

Assist warehouse with shipping, receiving, stocking, cleaning, and labeling of inventory.

Comply with all DOT and OSHA regulations.

GAS AND SUPPLY, Pasadena, TX (April 2013-July 2021)

Inside Sales Representative

Provide support to outside sales representatives.

Build and maintain long-term business relationships with customers.

Coordinate with all company departments.

Inventory and report management for accurate inventory levels.

Pick and stage orders.

Assist warehouse with shipping, receiving, stocking, cleaning, and labeling of inventory.

Comply with all DOT and OSHA regulations.

UNITED WELDING SUPPLIES, Houston, TX (February 2006-April 2013)

Store Manager

Inventory stock and reorder when inventory drops to a specified level.

Keep records of purchases, sales, and requisitions.

Keep sales numbers positive to ensure a productive store.

Maintain positive patron relationships.

Model managing difficult and complicated sales.

Manage customer service concerns.

Enforce safety, health, and security standards.

MATHESON TRI-GAS, Houston, TX (March 2003-February 2006)

Inside Sales Representative

Manage sales campaigns.

Assess customer satisfaction.

Develop solutions for customer concerns.

Work closely with all company departments.

Restock store merchandise.

Manage requests for products, price, and technical information.

Assist warehouse with shipping, receiving, stocking, cleaning, and labeling of inventory.

Comply with all DOT and OSHA regulations.

LIQUILUX, Houston, TX (March 1994-March 2003)

Store Manager

Procure pricing information from various vendors to support cost-effective purchasing.

Supervise daily operations, including employee performance, preventive maintenance and safety.

Keep records of purchases, sales, and requisitions.

Maintain positive patron relationships.

Manage customer service concerns.

Enforce safety, health, and security standards.

EDUCATION

High School Diploma:

Clear Lake High School – Houston, TX

REFERENCES

Available upon request



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