Todd L. Lawson

614-***-****

**** ******* **.

Hilliard, OH 43026

adzdvs@r.postjobfree.com

Objectives

A motivated results-oriented professional seeking an opportunity to utilize skills for attainment of employer objectives, profitability and success, in a position offering potential for challenge and growth, based on performance and achievement.

Education

1985-1989 Northland High School

High School Diploma

Experience

June 2017-Present Business Development Representative

Trugreen Commercial Services Lewis Center, OH

Responsible for managing existing commercial accounts while achieving sales growth by gaining new accounts.

Responsible for preparing quotes and lawn programs for small to large businesses, including landscapers.

Responsible for generating new leads and negotiating price contracts of new commercial accounts to achieve a 10% sales growth.

Responsible for retaining 95% customer renewal yearly.

August 2013-June 2017 Account Manager

GFS CHEMICAL Columbus, OH

Responsible for managing existing accounts, while prospecting and contracting new

customers to achieve account growth.

Achieved an average of 12% growth each year.

Acquired several new key accounts, while preforming exceptional customer service to existing accounts.

Received the highest customer service satisfaction scores of 98% satisfaction.

Responsible for preparing quotes and price structures for new and existing business.

January 2011-August 2013 Prescription Benefits Specialist

MEDCO HEALTH SOLUTIONS Columbus, OH

Responsible for generating multiple leads and maintaining relationships with clients, while providing wide product knowledge base with accompanying client assistance.

Employed a consultative selling approach to help clients maximize prescription benefits and needs.

Developed a strong and detailed understanding of health plan structure and health plan benefit design along with concepts of managed care.

Gained knowledge in multiple pharmaceutical clinical uses and possible counter-interactions.

Worked daily with sales team to reach department goals and objectives.

One of ten salespeople to be approved for work at home privileges.

Overall averages 225 prescriptions per week.

May 2009 – January 2011 Service Advisor

Dennis Autopoint Columbus, OH

Service consultant responsible for a team of 5 technicians for three different lines of automobiles.

Maintained a high customer satisfaction rate through service repairs. Reviewed all repair orders with customers.

Performed all invoicing tasks.

Established positive working relationships to ensure a solid, long-term client base.

May 2007 to May 2009 Assistant Service Manager

Tansky Toyota Columbus, OH

Service consultant responsible for setting appointments for a team of 4 technicians.

Sold service repairs and notified customers of progress of repairs.

Achieved business development goals, by utilizing knowledge of products and services.

June 2006 to March 2007 Service Advisor

Warren Henry Infiniti Miami, Fl

Service consultant responsible for setting appointments for technicians.

Assigned customers loaner cars and assisted customers in the check-in process.

Utilized customer database to ensure quality delivery of services provided.

2005 to 2006 Manager

Infiniti of Columbus Dublin, OH

Turned an underachieving service department into one that hit brand fund each quarter.

Increased parts and service growth from $125,000 to an average of $200,000 per month.

Increased service department from 8 technicians to 13.

Developed client relations by executing superior customer service, communication, problem solving, and timely follow-up.

1997 to 2005 Assistant Service Manager

Germain Lexus Dublin, OH

Service consultant responsible for a team of 4 technicians and setting all service appointments for that team. Kept a customer survey index average of 98%.

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