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Customer Service Port Harcourt

Location:
Port Harcourt, Rivers, Nigeria
Posted:
August 31, 2023

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Resume:

Contact

adzdte@r.postjobfree.com

+***-806-***-****

38B Elijiji Avenue Woji, Port-Harcourt

Rivers State. Nigeria.

Portfolio

Linkedin

http://LinkedIn.com/in/kelechi-ernest

-78bb87110

Education

2010 to 2016

Economics / B.Sc (Second Class Upper

Division)

University of Port-Harcourt, Choba Port-

Harcourt. Nigeria

2002 to 2005

Nigeria Certificate In Education. (N.C.E)

Federal College of Education Technical,

Asaba. Delta State. Nigeria.

1995 to 2001

WAEC / SSCE

Owanta Secondary School.

1988 to 1994

F.S.L.C

Ngala Primary School

Certifications

Aug, 2022

Tropical Basic offshore Safety Induction

and Emergency Training (BOSIET).

Charkins Maritime and Offshore Safety

Centre

2019

Authorized Electrical Person + (A.E.P)

Shell Petroleum Development Company

2019

Management of Change (MOC)

Shell Petroleum Development Company

2019

Permit Holder Certification

PN: PH/18/0004046

2019

Hazardous Area Training.

Shell Petroleum Development Company

2019

General Electrical Safety Rules (E.S.R)

Shell Petroleum Development Company

2017

Customer Service Training

Shell Petroleum Development Company

2014

Designated First Aider (D.F.A)

Shell Petroleum Development Company

2010

KELECHI ERNEST OKWUOKEI

ELECTRICAL FOREMAN

Detail oriented and diligent electrical engineering professional, well versed in all onshore and offshore electrical engineering operations. Gifted with leadership and adaptability to the needs of fast paced and growing organizations. Facilitated the installation and maintenance of transformers and all electrical appliances, ensuring employee compliance to the best standards and safety practices, commended for leadership and operational excellence through procedural discipline, committed to exceptional service standards, beating stipulated organizational operational goals and objectives, with the intent to join an organization with a vision to challenge the status quo and professionally engage value exchange. Experience

Jan, 2010 to Dec, 2020

FOREMAN ELECTRICAL ENGINEER

Shell Petroleum Development Company, Port-Harcourt Nigeria. Facilitated efficient the procedures for Power generation, installation and maintenance of generators for SPDC Industrial Area Port Harcourt; Efficiently carried out all required switching in LVSB including bus couplers; Facilitated continuity testings and fault finding on live LV equipment; Carried out feeder pillar installation, maintenance and servicing of generator in sub-station and the monitoring of running generators and parameters reading; Ensured the seamless flow of all cable laying and cable jointing operations; Facilitated the installation and maintenance of 7 transformers; Delivered efficiently the Isolation and de-isolation of HV motors for mechanical works;

Ensured employee compliance with the best standard of safety practices; D.P, TPN installation and fuse replacement.

Safely inspected and carried out power isolation in scenarios were power are not needed;

Commended for my visible employee leadership ensuring the efficiency of all operations;

Promoted operational excellence through procedural discipline; Enforced, clarified, and followed company and client policies, standards, and procedures;

Delegated work effectively with a clear definition of requirements and expectations;

Read, understood, troubleshoot and analyze PLC Control Logics; Troubleshot and analyzed VFD control logics;

Installed, tested and maintained electrical equipment such as heating and refrigeration equipment;

Responded to emergencies as requested and coordinated onsite activities to utilize resources to facilitate repairs in the most expedient and cost effective manner.

Maintained a preventative maintenance schedule for all electrical equipment; Repaired or replaced defective or worn electrical parts. Jan, 2004 to Apr, 2004

INTRODUCTORY TECHNOLOGY INSTRUCTOR

Mary and Martha Juniorate Convent, Igbodo, Delta State. Nigeria. Designed and developed instructional material on introductory technology; Initiated tools and processes in teaching methodologies for effective teaching; Answered and responded to students’ inquiries;

Monitored individual performance of each student;

Taught and inculcated different technology skills in students; Evaluated, assessed and graded students’ performances; Communicated students’ performance to their parents; Ensured stimulating classroom learning experiences to students; Brought out the best in each student through innovative teaching methods; Maintained and managed documentation of students’ progress, programs and interventions.

Feb, 2003 to Apr, 2003

TRAINEE ENGINEER

Nigeria Telecommunication Limited (NITEL), Agbor Delta State. Performed routine maintenance on all network nodes within the region; Facilitated the tracing of faulty lines from M.D.F room to consumers house; Facilitated the monitoring of network status;

Disconnected consumers from the D.P or Cabinet;

Competent Electrical Person (C.E.P)

Shell Petroleum Development Company

2009

Health, Safety and Environment (HSE)

Level 300 2009 Designated First Aider

(D.F.A) 2014 Customer Service Training

2017

Shell Petroleum Development Company

Skills

Leadership

Excellent Communication Skills

Organization

Creativity

Capacity Building

Analytical Skills

Detail Oriented

Team Building

Emotional Intelligence

Team Building

Health, Safety and Environment

Technical Writing

Process Documentation

Interests

Professional Development

Engineering & Offshore

Languages

English

Proficiency Level Fluent

Conducted research and traveling to sites;

Observed health and safety regulations at all times; Participated in meetings and attended workshops and other training initiatives; Analyzed data and wrote reports according to specifications; Established professional relationships with staff; Maintained a high degree of professionalism and diligence. Achievements

T.B.C Award

From Shell Petroleum Development Company 2012.

References

Available Upon Request

Special Trainings

Power Generation Training done every 2 years by Shell Petroleum Development Company since 2016.



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