Medical Assistant Customer Service
Resume:
LaKisha Cross
**** ****** **, *******, **, *****, US
********@*****.***
A valid Ms.'s driver's license.
With [21] years of hands-on experience in fast-paced residential and nursing environments, I am a driven and compassionate healthcare professional.
Productive
Patient-focused
Hardworking and committed to achieving the best possible results. Working with all types of patients, including those with chronic illnesses, is a specialty. Multi-task-oriented
Medical Assistant with accredited training in clinical and laboratory procedures and 2+ years of on-the-job experience honing medical administrative skills.
Data entry
First Aid/CPR
Sample and specimen collection
Patient-focused care
Strong clinical judgment
Strategic planning capability
MS Office
Customer service
Blood specimen storage
Venipuncture
Medical laboratory procedures
Specimen labeling procedures
Medicaid statutes and regulations
Specimen collection and analysis
Business Management - Some college (No degree)
Hinds Community College - Raymond Campus - Raymond, MS Mobile Phlebotomist - June, 2023 to Present
United Diagnostic Laboratory - Flowood, MS
Kept track of patients' medical histories, vital statistics, and test results in electronic medical records. Talked to patients about their fears, explained procedures, and encouraged them to cooperate during blood draws.
Traveled in surrounding areas of Ms. to nursing homes as well as private homes to collect samples from patients.
comply with legal regulations; resolve unusual test orders. Process lab tests and urine samples.
Professional Summary
Skills
Education
Work History
Certified Medical Assistant/Phlebotomist - June, 2021 to June, 2023 Jackson Health Care for Women - Flowood, MS
Ordered supplies, transported specimens,
Checked blood and specimen collection orders for accuracy, notifying nurses or physicians if there were any discrepancies between the order and the nursing station logs. Gathered tourniquets, needles, and blood collection devices to prepare work trays. Used a vacuum tube, a syringe, or a butterfly venipuncture to draw blood from veins. Labeled vacutainer tubes correctly with the patient's name, date, and time of collection. Mobile Phlebotomist - January, 2012 to May, 2021
Gamma Healthcare - Brookhaven, MS
Kept track of patients' medical histories, vital statistics, and test results in electronic medical records. Talked to patients about their fears, explained procedures, and encouraged them to cooperate during blood draws.
Traveled in surrounding areas of Ms. to nursing homes as well as private homes to collect specimens from patients.
Comply with legal regulations; resolve unusual test orders Process lab tests and urine samples
Mobile Phlebotomist - August, 2006 to February, 2012 Prolab - Flowood, MS
Kept track of patient's medical histories, vital statistics, and test results in electronic medical records Talk to patients about their fears, explain procedures, and encourage them to cooperate during blood draws.
Traveled in surrounding areas of Ms. nursing homes as well as private homes to collect samples from patients.
comply with legal regulations; resolve unusual test orders. Process lab tests and urine samples.
CPR certified through American Heart Association
Certified phlebotomist
Certified Medical Assistance
Certifications
Contact this candidate