Customer Service Data Entry

Alyssia Guzman

(A) **** Piney Ridge Dr

(H):407-***-****

Orlando,Fl 32808

(E):************@*****.***

PROFILE

Motivated, personable, and business professional pursuing college degree. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling records and data entry files. Demonstrate excellent customer service skills. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Excellent team-building skills. Participate in multiple community and campus organizations. QUALIFICATIONS AND SKILLS

●Strong oral and written communication

skills

● Self starter

● Motivated

● Success oriented

● Work with little or no

supervision

● Proficient in MS Word

● Proficient in Power Point

● Proficient in MS Excel

● Proficient MS Access

● Creative

● Team player

● Work well individually or in

group settings

● Respect authority

● Strong organizational skills

EMPLOYMENT

Suddenlink Communications; Orlando,Fl

2013

Direct Sales Representative

● Duties included, increasing sale production, general in office task, and providing excellent customer service

Atkinson Insurance Agency; 2012-2013

Personal Assistant and Sales

● Duties included taking inbound as well as outbound calls, processing payments, increasing sale production, general in office task, and providing quality customer service. EDUCATION

Winter Haven Senior High: Winter Haven FL 33880

2004-2007

● Extracurricular activities included track, band, Interact Community Service Program, Drama, published “Immortal Verses” (poem) in 2006, Color Guard

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