N.THENMOZHI

Old No.***A, New-*** MPM St,

Vyasarpadi Chennai -39

Mobile: 934-***-****, 988-***-****.Email:adzdoc@r.postjobfree.com Professional Synopsis

HDF BANK LTD (Branch) – (Transaction Assistant) 7 years till working. Organizational Experience

HDF BANK LTD ( Branch)– Designation: Transaction Assistant From 18/09/2015 to Till

Reporting: -- Relationship Manager

Present Organization -Key Result Area:-

Understanding customer requirements

New customer acquisition and customer retention

Resolving customers queries and problems

Excellent customer service skills & Customer complaints

Remaining the customers to pay their loan amount on date

QDE-Questioned Document Examination-Code created

AOD-Acknowledgment of Debt- Account Opening

FTS-Funds transfer system- Upload file

Track and reconcile bank statements

Form 60 –Fill up and download process

FLCC-Financial Literacy and Credit Counseling Centre-Working Group to Examine the Procedures and Processes of group Loans

My Skills

Customer service and support

Relationship building

People skills

Multitasking

My Strengths

Dedicated

Goal-oriented

Creative

Technical and System Skill’s

MS Office

Word, Excel, Outlook,

Google Drive

Docs, Drive, Forms, Gmail, Sheets

Spreadsheets

Excel, Google Drive, Open Office, pivot tables, vertical lookups,

Email

Outlook, Gmail, mail merge, filters, folders

Academic Credentials

2010-2012

“Master of Business Administration” Priyadarshini Engineering College, Vaniyambadi.India.

Specialized in Human Resource Management (HRM)

2006-2010

Bachelor of Commerce at The Islamiah Women’s Arts & Science College, Vaniyambadi.India

Personal Details

Husbband name : C.CHANDIRA SEKAR.

Date of Birth : 21.04.1989.

Gender : Female.

E-mail : adzdoc@r.postjobfree.com

Linguistic proficiency:

English-(Speak, Read and Write)

Tamil-(Speak, Read and Write)

Telugu. (Speak)

DATE :

(N.THENMOZHI)

PLACE : Chennai

Contact this candidate