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CONTACT

Address : Kremmling, CO *****

Phone : 970-***-****

Email : adzdkx@r.postjobfree.com

SKILLS

Languages: Bash, PowerShell, SQL, Python

Front-End: O365, Microsoft Office, G-Suite, VPN, Customer Service, SharePoint, Zoom, Mobile Devices (iOS and android)

Back-End: Virtualization, SCCM, Active Directory, Program Installation, System Upgrades, Onboarding/Offboarding, Licensing/Servers

Networking: DHCP, DNS, TCP/IP, Cisco, VLAN, WAPS

Operating Systems: Linux, Windows, Mac OSX

General IT: End-User Training, Hardware Knowledge, Preventative Maintenance, Troubleshooting and Maintenance, Printers, Documentation

Other: Project Management, Point-of-Sale Devices, MSP, Training & Supervising, Budgeting, HIPAA, EPIC-Text, Public Trust Clearance

EDUCATION

Associates: Information Technology, 12/2022

Colorado Mountain College - Breckenridge, CO

Degree in progress

CERTIFICATIONS

Current: ITIL Foundations, Accidental Project Manager

Previous (Expired): A+, Dell Certified PC Technician

Actively Pursuing: Network+, CCNA

PROFESSIONAL SUMMARY

Driven Systems Administrator with over 20 years of experience in the IT industry, including advanced knowledge of software implementation and maintenance. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration. Strong ability to learn and apply new skills quickly and efficiently.

WORK HISTORY

System Administrator III, 04/2021 to Current

DecisionPoint Corp

Maintained application packages and updates through SCCM and Powershell scripting, for over 17,000 users

Utilized SCCM for the creation and packaging of multiple OS images for multiple system types.

Responded to end-user for software troubleshooting and resolution.

Managed, updated, and migrated license servers and licenses for products used by Department of the Interior.

Utilized Active Directory to manage user machine, service, and group accounts.

Self-trained into system admin position, in which previous occupant departed with no documentation on standard operating procedures and necessary tasks, as well as helping to create these procedures with proper documentation.

IT Consultant, 02/2020 to 04/2021

Atlas Consulting

Setup about 12 small business, home networks, and wireless networks.

Explained technical information in clear terms to non-technical individuals to promote better understanding.

Experience configuring Linux and Windows operating systems, RAID arrays, NAS, backups, and virtualization.

Systems Administrator, 09/2016 to 02/2020

Centura Health

Primary I.T. contact for award winning Hospital and 13 associated clinics.

Locally coordinated and managed several IT projects, such as opening new clinics, Windows 10 Migration, and Virtual Desktop Deployment.

Recruited and trained seasonal help annually.

Budgeted for equipment maintenance and replacement.

Proactively worked with users, leaders, and equipment schedules to ensure minimum downtime during maintenance, emergency equipment replacement, and scheduled upgrades, including installation and configuration of CISCO WAPs and switches.

Aggressively ensured deployed devices were HIPAA compliant with regards to device and software specifications and encryption.

Used PowerShell to automate tasks.

Used SCCM for machine imaging and troubleshooting issues with images.

Used SCCM for installing and managing packages and system patches across different OS and hardware packages in an Enterprise multi-location oraganization.

Help Desk Coordinator, 09/2007 to 08/2016

Quikserve Solutions LLC

Provided phone and remote client support for multiple Point-Of-Sale platforms while working independently with minimal supervision in team environment.

Troubleshot variety of software and hardware problems remotely in mixed platform environment of PC and POS.

Responded to customer needs in timely and organized manner while documenting system specific troubleshooting procedures.

Performed and oversaw scheduled and emergency systems and customer software upgrades for end users and internal SQL servers.

Maintained Linux SAMBA servers on Fedora and Debian/Ubuntu Linux, also familiar with Arch.

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AARON THOMAS

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