Graphic designer / Administrative Assistant

Alexis Prince

Administrative

Assistant

Alexis Prince

Elk Grove, CA 95757

916-***-****

**************@*****.***

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Summary

Highly organized and detail-oriented Administrative Assistant with a strong background in customer service, event planning, and graphic design. Proven expertise in time management, problem-solving, and creative thinking. Skilled in social media management, proficient in MS Office, Adobe, and experienced in coordinating schedules and delivering exceptional administrative support. Dedicated to providing efficient solutions and fostering positive relationships.

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Experience Sacramento County DCSS / Child Support Officer I April 2023 - Present

- Manage a caseload, working with clients from the beginning stages of child support cases.

- Locate parties involved in the case and facilitate the establishment of court orders.

- Utilize time management, organization, problem-solving, and customer service skills to assist clients and navigate the child support process. Sacramento County DCSS / Office Specialist II

November 2022 - April 2023

- Provided excellent customer service in the call center, assisting clients with payments and offering resources for legal actions.

- Maintained effective communication with parties involved in child support cases, resolving issues and ensuring a positive experience. Sacramento County DCSS / Office Assistant II

February 2022 - November 2022, Sacramento

- Managed mailroom operations, sorting and distributing mail to the appropriate departments.

- Updated information in the system, facilitating the progress of child support cases.

- Supported child support officers by providing necessary court documents and maintaining organized records.

Elk Grove Chamber of Commerce / Administrative

Assistant-Graphic Designer

November 2017 - February 2022, Elk Grove

- Coordinated calendars for staff and events, facilitating meetings among business referral groups.

- Created and scheduled social media content and email newsletters.

- Developed print and marketing collateral for chamber events, showcasing graphic design skills.

- Updated information for the Chamber and its affiliates, ensuring accuracy and efficiency.

Freelance Graphic Designer

January 2017 - Present

- Provided various graphic design services, including creating flyers, business cards, logos, web design, and social media content. The Game Room Adventure Cafe / Social Media Manager June 2016 - January 2017, Elk Grove

- Managed multiple social media accounts, created engaging content, and conducted research.

- Utilized photography skills to showcase the cafe's offerings and engaged with customers.

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Education

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Certificates

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Skills

Arizona State University / Master of Science in Graphic Information Technology

December 2021

Arizona State University / Bachelor of Science in Graphic Information Technology

May 2019

Certificate in Digital Marketing

E-commerce Specialist and Digital Ads Specialist

Certificate in Digital Marketing

Paid Acquisition with Google and Instagram

Leadership Elk Grove

Leadership program taught by the Elk Grove Chamber of Commerce.

- Time Management - Organization - Customer Service

- Creative Thinking - Event Planning - Schedule Management

- Adaptable - Technology Enthusiast - Problem-Solving Skills

- Social Media - Graphic Design - Proficient in MS Office

- Proficient in Adobe

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