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Administrative Assistant Customer Service

Location:
San Francisco, CA
Salary:
24-26
Posted:
August 31, 2023

Contact this candidate

Resume:

Elisiona Williams

Richmond, CA *****

adzdki@r.postjobfree.com

+1-510-***-****

Customer service oriented professional with 5+ years of healthcare industry experience. Able to provide support and effective customer service by greeting and registering patients, and providing information. Follow policies, procedures, and guidelines to ensure consistent quality. Accustomed to handling confidential information.

Authorized to work in the US for any employer

Work Experience

Certified Medicine Technician

AlmaVia of San Rafael - San Rafael, CA

April 2023 to Present

Assist with med pass, vitals/weight, documentation, incident report, med refills, Notifying MDs, assist nurse with wound care

Medicine Technician

A&A HEALTH SERVICES - San Pablo, CA

January 2021 to July 2022

Assist with med pass, blood sugar checks, refill medications, contact MDS, assessment, new client intake, vital signs, behavioral therapy, documentation, auditing med carts Medicine Technician

Pacifica Senior Living - Oakland, CA

July 2018 to August 2020

Assist with med passing, check blood sugars, assist with insulin, ointments, eye drops, count in/out narcotics, fax orders to MDS, refill prescriptions, lab documents, ADLs Personal Care Aide (PCA)

Light Housekeeping

Pacifica Senior Living - Pleasant Hill, CA

August 2018 to April 2019

med reminders, cooking, laundry, errands&shopping, companionship, dressing, bathing, grooming Home Care Assistant

Alegre Home Care

December 2016 to March 2017

ADLs, dressing/grooming, escort to and from meals, companionship, light housekeeping, med reminders Medicine Technician

Courtyards at Pine Creek - Concord, CA

June 2016 to September 2016

Assist with med passing, count in and out meds, fax orders to MDS, refill prescriptions, vital signs Home Care Aide

ADLs

March 2015 to October 2015

dressing/grooming, escort to and from meals, companionship, light housekeeping, med reminders Caregiver, Assisted Living

Bayside Park - Emeryville, CA

February 2014 to February 2015

ADLs, dressing/grooming, escort to and from meals, companionship, light housekeeping, med reminders Medicine Technician

Atria Montego Heights - Walnut Creek, CA

February 2013 to August 2013

Assist with med passing, count in amd out narcos, fax orders to MDS, refill prescriptions, check vital signs Education

Medical Administrative Assistant in Medical

Ultimate Medical Academy - Tampa, FL

January 2021 to October 2021

High school diploma in General Studies

De Anza Senior High School - Richmond, CA

August 2008 to June 2011

Skills

• Fast learner (7 years)

• Dementia Care

• Fast learner, great worker, great with customers service

• Caregiving

• Alzheimer's Care

• Home Care

• Hospice Care

• MDS

• Laundry

• Vital Signs

• Meal Preparation

• Medication Administration

• Patient Care

• Memory Care

• Cleaning Experience

• Senior Care

• Hospital Experience

• Nursing

• English

• ADLs

• Behavioral therapy

• Crisis intervention

• EMR systems

• Transcription

• Medical coding

• CPT coding

• ICD-10

• Physiology knowledge

• Medical terminology

• ICD-9

• Insurance verification

• Anatomy knowledge

• Documentation review

• Medical Records

• ICD Coding

• Medical Office Experience

• Communication skills

• Filing

• Computer skills

• Typing

• Assembly

Certifications and Licenses

First Aid Certification

Certified Medication Aide

Certified Medication Technician

Certified Medical Administrative Assistant

CPR Certification



Contact this candidate