Timothy D. McClelland

Willowbrook, IL

630-***-****

adzdk7@r.postjobfree.com

SUMMARY:

Highly motivated and dedicated professional with extensive experience looking to grow and expand my knowledge and to aid in the success of an organization. Proven leader and key contributor in the success of the company by consistently achieving company and individual goals. Looking to apply my extensive skillset and years of experience in a new career opportunity.

PROFESSIONAL EXPERIENCE: May 1994 - August 2023

XPO Logistics (Previously Conway Freight) – Bridgeview, IL

(Dispatch Supervisor/Inbound Route Planner/Lead Outbound Supervisor/Driver/Driver Trainer)

Effectively dispatched and managed drivers throughout the Chicago land and suburbs as well as managed dock operations for inbound/outbound planning and loading.

Used routing and scheduling software to schedule, execute, and monitor all customer-specific freight pickup and delivery to ensure client/customer deadlines are met.

Ensured dock operations were completed efficiently and timely following policy and procedural compliance to achieve cost reduction goals.

Daily review of production and cost reports to ensure goals are being achieved.

Deescalated client/customer complaints and inquiries via phone/email in a professional manner to ensure a positive outcome and continued business relationship.

Reviewed driver logs and timecards to ensure adherence to internal policies and

DOT compliance.

Effectively coached drivers on inactivity and lack of productivity after reviewing real time SAMSARA video.

Conducted daily team meetings to review safety goals and issues, new policies and

procedures, and to encourage team camaraderie and relationship building between team and management.

Created and issued incident reports and letters of instruction to employees regarding policy and/or procedure violations.

Prepared and conducted annual employee performance reviews.

Handled hazardous material spills by contacting ERTZ for procedural disposition and follow-up.

Tracked damage reports and reviewed photos for follow-up via EDGE.

Reviewed and approved driver timecards via Kronos.

Timely completion of online safety training and new policy role out.

LICENSES/CERTIFICATIONS:

CDL-A with TX endorsement license holder

Forklift certification

CPR certification

SKILLS: Professional, Leadership, Critical Thinking, Adaptive, Problem Solver, Coaching, Team player, Communication, Time Management, Detail Oriented, Confident Decision Maker, Levelheaded

SYSTEMS: SAMSARA, TC75 Hand held radios, KRONOS, EDGE, Microsoft Office, SCO, Zoom, Multiple monitors

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