DALE
MOON
Portage, MI *****
*********@*****.***
PROFESSIONAL SUMMARY
Precise, accurate and highly efficient data entry professional accustomed to continuous repetition and observant in spotting errors. Supports data integrity through validation, inspection and regular reporting. Comfortable working with MS SL Dynamics, GHX, and EDI data systems.
SKILLS
10-key
Document scanning
Data accuracy
Error identification
Error detection
EXPERIENCE
Data Entry Specialist
MarketLab Inc Celedonia, Michigan
March 2016 - August 2023
Maintained a 99.2% accuracy rate while entering high-volume data into designated fields.
Identified and corrected data entry errors using established quality control methods.
Safeguarded data accessibility through effective file management and organization.
Monitored and updated EDI orders as necessary.
Collections Agent
Fifth Third Bank Grand Rapids, MI
September 2015 - February 2016
Investigated and resolved balances using proactive communication with external and internal customers.
Handled outbound collection telephone calls with consistent service quality and excellent success rate.
Resolved client billing problems by collecting direct payments and setting up payment plans.
Custom Framing Specialist
Hobby Lobby Battle Creek, MI
July 2013 - September 2015
Took custom framing orders from inception to completion.
Ordered and maintained framing supplies and materials.
Entered custom orders into corporate database and for the distribution center.
Used computer-aided framing tool for precision cuts.
Merchandise Associate
Kohl's Department Store Battle Creek, MI
February 2011 - June 2013
Maintained cohesive displays by consistently following store merchandising standards.
Processed and prepared new merchandise for sales floor with accurate labels.
Kept stock customer-ready with regular restocking and recovery.
EDUCATION
Bachelor of Science (B.S.) - Liberal Studies
The Robert B Miller College, Battle Creek, MI
May 2014
Associate in Science (A.S.)
Kellogg Community College, Battle Creek, MI
May 2009
Associate in Arts (A.A.)
Kellogg Community College, Battle Creek, MI
May 2009