Shawn Denise Harper

**** ***** *****

Sauk Village, IL 60411

adzdjo@r.postjobfree.com

+1-708-***-****

Authorized to work in the US for any employer

Work Experience

PCA Personal Care Assistant

New Star Services - Crete, IL

November 2022 to Present

• Assists the elderly, disabled or people in recovery with performing day-to-day activities such as household chores, community outings and recreational activities. Outreach Specialist

Envision Unlimited - Chicago, IL

May 2020 to November 2022

• Conduct presentations about the Colbert/Williams Decree to Class Members living in LTC and Nursing facilities seniors disabled and people with mental and behavioral disabilities in SMHRF’s

• Inform Class Members about their rights under the Consent Decree

• Offer Class Members information about community resources and supports available to successfully transition to community-living

• Document outcomes in SharePoint and Caspio

• Facilitate meetings

• Entering data and uploading documents

• Train other Outreach Specialists

Treatment Coordinator I

National Youth Advocate Program - Matteson, IL

February 2022 to October 2022

• Provides case management, transportation, and other professional services, meeting or exceeding established outcomes thresholds on behalf of persons served.

• Travels daily, to provide community based services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements.

• Completes all required documentation in a timely manner. • Completes all required training in a timely manner.

• Coordinate and monitor services for the youth and family in the community, including but not limited to, mental health,medical, educational, psychological, vocational, and social services.

• Regularly reviews and modifies youth based plans to assure consistent progress and success on written plan goals.

• Establishes and maintains strong relationship with assigned foster parents and families of origin.

• Assists in family reunification and/or stabilization efforts with the youth's primary family or other permanent living arrangement consistent with the youth's case plan.

• Provides safety assessment, crisis response, and behavioral stabilization services as required to assure safety and stability for youth served.

• Participates in the Continuous Quality Improvement activities on a monthly/quarterly basis.

• Actively participates in the weekly supervision process Intact Family Services Case Manager

Envision Unlimited - Chicago, IL

November 2021 to January 2022

• Develops and implements service plans, in collaboration with the client’s family, in accordance with the Intact Family Services plan. Directs implementation of client services and treatment goals. Makes referrals to community service providers to address issues such as housing, mental health, substance abuse treatment, or domestic violence.

• Conducts initial and ongoing assessments of strengths, needs, and risk factors, in accordance with the Intact Family Services plan.

• Monitor the family’s progress towards their goals.

• Provide testimony in the Juvenile Court System regarding the best interest of children and families. Respite Care Provider

Envision Unlimited - Chicago, IL

May 2018 to June 2019

• Assist individuals with intellectual disabilities navigate community activities and outings

• Check blood pressure and blood glucose levels

• Provide transportation by driving members to appointments and events

• Distribute medication and enter results into log

• Entered mileage into Excel

Paraprofessional Educator

Maxim Healthcare Services - Chicago, IL

July 2017 to February 2018

• 1:1 teacher for student with cognitive impairments and behavioral issues

• Attend IEP meetings and offer valuable input.

• Modified lessons.

• Completed CPR and First Aide certification and mandated reporter requirements INSTRUCTIONAL PARAPROFESSIONAL

Oak Lawn-Hometown District 123 - Oak Lawn, IL

January 2016 to September 2016

• Tutored elementry students grades 4 and 5 individually and in small groups

• Provided input to teacher on development and revision of IEP's prior to IEP meeting

• Monitored and assisted students in class, to and from class, and on field trips

• Completed Crisis Intervention Prevention certification STAFF ASSOCIATE

Access Living, LLC - Chicago, IL

August 2015 to December 2015

• Clerical tasks

• Data entry

• Front desk

RESIDENT ASSISTANT

West Michigan Therapy - Muskegon, MI

October 2014 to December 2014

• Distribution of medication and completed medication logs

• Worked with substance abuse, mental illness and homeless population on goal setting

• Provided transportation and resources to residents LOBBY ATTENDANT

Department of Human Services - Muskegon Heights, MI August 2013 to December 2014

• Front desk

• Filing

• Customer Service

EMPOWERMENT SPECIALIST

TrueNorth Community Services - Fremont, MI

January 2014 to October 2014

• Case Management

• Goal-setting

• Educating and interviewing clients on utility efficiency

• Home visits

• Data entry

SUBSTITUTE TEACHER K-5

PESG - Caledonia, MI

September 2013 to June 2014

• Implemented lesson plans

• Assisted students with learning objectives

Family and Consumer Science Teacher

Charlotte-Mecklenburg Schools - Charlotte, NC

August 2001 to June 2010

• Taught Home Economics grades 9-12.

• Kindergarten teacher assistant

• Reading coach grades 4-5

• Special Education teacher assistant grades 9-12

• Job coach for students with disabilities in a warehouse Education

Bachelor of Arts in Family Life Education

Spring Arbor University - Spring Arbor, MI

Associate in Arts (AA) in General Studies

Washtenaw Community College - Ann Arbor, MI

Skills

• Customer Support (10+ years)

• Microsoft Office (10+ years)

• Documentation (10+ years)

• Receptionist (2 years)

• Internet Research (10+ years)

• Direct Support

• Excel 365

• Developmental Disabilities Experience

• Special Education

• Crisis Intervention

• Classroom Management

• Case Management

• Individual / Group Counseling

• Meeting Facilitation

• Teaching

• Marketing

• Data collection

• Analysis skills

• Computer literacy

• Documentation review

• SharePoint

• Sales

• Behavioral health

• Mentoring

• Presentation skills

• Windows

• HIPAA

• Social work

• Supervising experience

• Typing

• Data entry

• Microsoft Outlook

• Customer service

• Motivational interviewing

• Budgeting

• Conflict management

• Experience with children

• Childcare

• Intake

• Addiction counseling

• Microsoft Excel

• Microsoft Word

Certifications and Licenses

Registered Direct Support Professional

Present

First Aid Certification

CPR Certification

Illinois Child Welfare Employee License

Present

Illinois Paraprofessional license

February 2022 to March 2025

QIDP Qualified

Assessments

Personality: Customer Service Fit — Proficient

November 2019

Measures the traits that are important for high-quality customer service. Full results: Proficient

Customer Focus & Orientation — Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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