Douglas

Sánchez

Contact

Address

Orlando, Florida 32839

Phone

689-***-****

E-mail

adzdhn@r.postjobfree.com

Education

****-** - *******

MBA: Master of Business

Administration

CEUPE - Centro Europeo De

Postgrado

2011-07 - 2015-07

Informatics Engineer:

Computer Engineering

Alejandro Humboldt University

Skills

VLAN configuration

Knowledge of STP, MSTP,

PVSTP

Knowledge of LACP y PAgP

FHRP: HSRP, VRRP, GLBP

Network segmentation

Network Capacity Planning

IPv6 Implementation

Network Access Control (NAC)

Network Documentation

Network Performance Tuning

Network Project Management

Experienced and organized professional with a strong background in network engineering, planning, and implementation. Multitasking and prioritizing tasks. Possesses excellent verbal and written communication skills to effectively respond to queries and provide support in various areas. Proven track record of streamlining processes and ensuring accurate and timely documentation. Passionate, hardworking, and dedicated to achieving company goals. Offering more than 10 years of hands -on experience in network engineering, planning, and coordination, along with expertise in configuring and troubleshooting network equipment. Work History

2019-09 -

2023-03

Project Team Leader

MDS Telecom C.A.

MDS Telecom is a Provider of telecommunications services that offers high speed internet connection, transit, and technology services via F.O., M.W. and FFTH, mainly towards to ISP, business and residential customers.

• Led the creation of High-Level Design (HLD) for MDS network, aligning project objectives with stakeholder requirements.

• Orchestrated end-to-end project lifecycles for MDS network, overseeing planning, execution, and delivery, ensuring on-time completion within scope.

• Spearheaded strategic planning initiatives to drive the expansion of the IP/MPLS network and internet capabilities, resulting in enhanced performance and scalability.

• Fostered strong client relationships through effective communication and regular project updates, ensuring client satisfaction and retention.

• Mentored and guided junior team members, facilitating skill development and contributing to a high-performing and collaborative work environment.

• Fostered strong client relationships through effective communication and regular project updates, ensuring client satisfaction and retention.

• Strategically orchestrating the planning and execution lifecycle for the implementation of the new Backbone.

2019-04 -

2019-06

Level 2 IT Support Engineer

Netdata C.A.

Netdata Networks provides a variety of cybersecurity services, including threat intelligence, incident response, and managed security services.

• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

• Explained technical information in clear terms to non-technical individuals to promote better understanding.

• Provided technical support for Cisco equipment (routers and switches) to company's clients.

Monitoring Services: Netflow,

SNMP, Syslog

Network Virtual Private Networks

(VPN)

DMVPN - Point-to-Point

IGP Protocols OSPF / IS-IS /

EIGRP / RIP

EGP Protocol BGP

WAN Networks

MPLS, L2VPN, L3VPN

VRF Lite

Tunnel GRE, mGRE

Essential knowledge of DHCP,

DNS, SSL VPN

Soft Skills

• Teamwork

• Communication

• Adaptability

• Problem-solving

• Decision-making

• Time management

• Critical thinking

• Conflict resolution

• Delivered training courses to coworkers on Cisco Routers and Switches.

• Designed a topology implementing BGP and NAT.

• Provided basic support for Palo Alto Firewalls for company's clients, including configuration, and troubleshooting. 2015-05 -

2019-01

Datacom Engineer

ZTE

ZTE provides a wide range of telecommunications products and services, including smartphones, telecom equipment, and cloud computing solutions.

• Provided advanced IP / MPLS troubleshooting support to customers, resolving complex issues in a timely and efficient manner.

• Successfully implemented a MetroEthernet network for a major customer, meeting all requirements and deadlines.

• Provided dedicated customer support for a major customer's MetroEthernet network, ensuring that the network was always up and running.

• Planned and implemented 6 Data Centers for a major customer, ensuring that the Data Centers met all requirements and were operational within budget and on time.

• Updated the iOS of the devices, ensuring that all devices were up to date and secure.

• Managed and configured ZTE equipment, ensuring that the equipment was properly configured and functioning properly.

• Develop training material and tools for customers.

• Development of a comprehensive equipment maintenance manual for the client, ensuring that the equipment was properly maintained, and that the client had the resources they needed to troubleshoot and repair any problems that might arise.

• Provided technical support to customers for their IPTV platform, including support for switches and routers.

Certifications

2023-08

2023-02

Google Project Management Certificate

Cisco Certified Specialist – Enterprise Infrastructure Implementation

2020-02 Cisco Certified Specialist – Enterprise Core 2017-12 Committee on National Security Systems (Recognition) 2017-12 Certified Network Associate Security (CCNA Security) 2014-12 Cisco Certified Network Associate Routing and Switching (CCNA)

.

Contact this candidate