Customer Service Internship Program

GERALD DAMIANI ASENGA

PERSONAL PARTICULARS

NAME: - GERALD DAMIANI ASENGA

DATE OF BIRTH: - 16/04/1996

AGE: - 26 YEARS

NATIONALITY: - TANZANIAN

SEX: - MALE

MARTIAL STATUS: - SINGLE

E-MAIL :- ***************@*****.***

CELL PHONE: - 068*******/065*******

EXERCUTIVE SUMMARY

EXERCUTIVE SUMMARY

I am a hardworking and disciplined person with experience ability to work under deadline while giving out expected results. I possess excellent interpersonal and communicated skills with ability to build strong mutual relationship within the organization.

CAREER OBJECTIVE

I am to grow in my career by gaining experience in a professional organization to sharpen and gain more skills and knowledge that will impact the company to reach its targeted goals and objectives together with maximizing shareholder value.

SKILLS AND ATTRIBUTES

Customer service skills

Time management

Computer skills

Financial analysis skills

Problem solving skills

Self-motivated initiative and creative.

Analytical skills

Team work

Presentation skills

Microsoft office

EDUCATION BACK GROUND

YEAR INSTITUTION AWARDS

2018-2021 Institute of finance

management ( IFM)

Bachelor Certificate in Banking and

Finance ( BBF )

2015-2017 Azania secondary school –

Dar es salaam

Advance Certificate in Secondary

Education ( ACSE )

2011-2014 Kiluvya secondary school –

Dar es salaam

Certificate in Secondary Education(

CSE )

2004-2010 Mtambani primary school –

Dar es salaam

Universal Primary Education ( UPE )

COMPUTER LITERACY

Word processing (MS Word)

Spreadsheet (Ms Excel)

Microsoft power point.

LANGUAGE PROFICIENCY

NAME SPEAK READ WRITE

KISWAHILI Very good Very good Very good

ENGLISH Good Very good Very good

PRACTICAL TRAINING AND EXPERIECE

September 2019 – November 2019 & September 2020 – November 2020 Field practical training

Tanzania Revenue Authority (TRA)

ROLES: -

Preparation of tax position for the tax payers

Preparation of tax clearance certificate

Conducting of street survey

Banking reconciliation

Provision of control number for tax payer

Preparation of demand notice

March 14/2022 – July 18/2022

Internship program

Office of Treasury Registrar

ROLES: -

To process payment

To make reconciliation (Bank & cash book)

Revenue collection by issuing control number

To kept all payment document properly

AREA OF COMPETENCE AND INTEREST

Ability to adopt with environment

Problem solving skills (i.e, conceptual and analytical thinking)

Creative and confident, flexible, talented and smart

Ability to work independently and as part of a team

Communication skills including: - oral communication, report writing and presentation skills REFEREES

1. Nyangige I Chibura

Tax officer TRA

P.O BOX 25216

Dar es salaam, Tanzania

Mobile: 076*-***-***

Email: *************@*****.***

2. Hemed S. Abdulla

Tax officer TRA (In charge)

P.O BOX 25216

Dar es salaam, Tanzania

Mobile: 065*-***-***/076*-***-***

Email: ************@*****.***

3. Dr Ernest mabonesho

Lecturer, dean of student IFM

P.O BOX 3918

Dar es salaam, Tanzania

Mobile: 078*-***-***

Email: ******.*********@***.**.**

I, the under signed, certify that the to the best of my knowledge and belief, all these data I provided are correctly describe my qualification, my experience and personal details. GERALD DAMIANI ASENGA.

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