Customer Service Agent
Resume:
MD
Working on getting my bachelor
degree
**************@*****.***
MARVIN DE LA HOZ 6221 sw 16th st Pompano Beach, FL 33068 WORK EXPERIENCE
Handled inbound/outbound
phone and email interactions with
customers concerns and
escalated situations
Customer Service Agent
Jan 23 - Current
CubeSmart
Handled inbound/outbound
phone and email interactions with
customers concerns and
escalated situations
Customer Service Agent
Aug 22 - Dec 22
The Farmer's Dog
Confident and energetic customer
service advocate passionate about
creating unique customer experiences
and becoming a future people leader.
Customer Service Advocate
EDUCATION
Political Science
Current
Tarrant County College
Handled inbound/outbound
phone and email interactions with
customers concerns and
escalated situations
Customer Service Agent
Feb 21 - July 22
GameStop
LANGUAGES
English
Spanish
Learning Japanese
SUMMARY
SKILLS
Professional
Teamwork
Flexibility
Creativity
Call management
REFERENCE
JUSTIN LAYTON
Operations Manager
Direct manager
Senior Trainer
Trainer at Chewy
P: 801-***-****
MEGHAN KWAN-SMITH
Handled inbound/outbound
phone & email interactions.
Worked both in customer service
and vet diet capacities
Customer Service Agent
Aug 19 - Jan 21
Chewy Inc
Assisted customers with their food
orders to ensure accuracy and
customer satisfaction
Food Handler
Aug 18 - July 19
Jersey Mikes
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