Technical Support Customer Service

NOLDIN A. ESMULA JR.

Position Desired:

CORE QUALIFICATIONS

-Excellent communication skills

-Empathy and patience

-Strong product knowledge

-Effective problem-solving abilities

-Adaptability and multitasking

-Time management

-Positive attitude

-Active listening

-Professionalism

-Commitment to continuous learning

CONTACT

PHONE:

091********

Address: Sitio Dam, Buhisan, Cebu City

Email: ************@*****.***

Sykes: live:.cid.34a114e44ad5804d5

Reference

Christopher Vincent Nazarro – Call Center Trainer cp# +639*********

Antonio Bello Jr. – Marketing Head of Sunrise Mercantile,

cp# +639*********

Cris Dela Cerna – Elementary Teacher

cp# +639*********

Raymundo Amacna – Business Man

cp# 094********

Jenesis Seno – Real Estate Agent

cp# 094********

EDUCATION

Western Mindanao State University

Western Mindanao State University (WMSU)

Address: Normal Road, Baliwasan, Zamboanga City, Philippines

Master of Arts in English Language Studies (MAELS)

(6 units)

Bachelor of Arts Major in English

2008-2009 (Graduate)

WORK EXPERIENCE

07/12/2022 – 01/24/2023: Technical Support Representative

Company: Continuum Global Solutions

07/12/2021 – 07/07/2022: Technical Support Representative

Company: Sykes under CenturyLink Account

03/15/2019 – 03/27/2021: Purchase and Delivery Officer

Company: Sunrise Mercantile General Merchandise

05/15/2018 – 09/15/2018 Customer Service Representative

Company: Teleperformance under Orbitz Account

2016-2018: Freelance Cryptocurrency Consultant

(BTC) Bitcoin and (TBC) The Billion Coin

SY: 2015-2016: Part-time Online Teacher

Company: Golden Great Peak English

SY: 2015-2016: English Teacher

School: AMA Computer Learning Center

Year: 2013 – February 15, 2015: Online ESL Teacher / Trainer

Company: EEIKAIWA Inc.

SY: 2011-2013– College Instructor

School: University of San Jose-Recoletos

SY: 2009-2010 – Band Instructor and Office Staff

School: Western Mindanao State University

2007-2009: English Tutor

Company: Children’s Learning Center

2004-2007: Assistant Drum and Lyre Instructor

School: Zamboanga City High School (MAIN1)

2004: Dunkin’ Donut Service Crew

SKILLS

Contact this candidate