GUADALUPE GONZALES
EL PASO, TX 79927
******@*****.***
Summary of Qualifications
Word 2003/32007,Excel,Power Point,Typing 50 WPM,15 Years Experience in the clerical and receptionist field, love working with the public and quick learner given the opportunity. Work History
Capgemini, Texas
Data Entry Specialist Aug 23, 2018 - Oct 09, 2018
Locate and correct data entry errors, or report them to supervisors. Compile, sort, and verify the accuracy of data before it is entered. Compare data with source documents, or re-enter data in verification format to detect errors. Store completed documents in appropriate locations. Select materials needed to complete work assignments. DM Dickason, Texas
Packer Jul 09, 2018 - Jul 23, 2018
Load materials and products into package processing equipment. Clean containers, materials, supplies, or work areas, using cleaning solutions and hand tools. Record product, packaging, and order information on specified forms and records. Examine and inspect containers, materials, and products to ensure that packing specifications are met. Measure, weigh, and count products and materials.
Manpower, El Paso, Texas
Clerical Worker Oct 11, 2016 - May 14, 2018
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. El Paso Sheriff's Academy, EL PASO, Texas
Filing/ internship Dec 12, 2015 - Apr 25, 2016
Filing as instructed by supervisor to each employees folder El Paso Dentention Facility, EL PASO, Texas
Filing/ internship Aug 05, 2015 - Dec 12, 2015
Make copies for the training room with supervision of Annabel Tarango and prepare pamphlets for next day's training class and distribute mail to different departments and prepare snacks for training class and file in designated folders as supervised by workers.
Law offfice of Abelardo Bernal, EL PASO, Texas
Filing/ internship Feb 15, 2015 - Apr 02, 2015
File documents and make calls to hospitals for medical records as instructed by supervisor Jerry Villegas make copies and fax paperwork for different clinics and hospitals. I was an intern for those months. Department Of Health and Human Services, Texas
File Clerk/Volunteer Position Feb 08, 2009 - Jul 18, 2009 File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested. Staffing Solutions, EL PASO, Texas
May 12, 2006 - Jun 09, 2006
Receptionist
Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Transmit information or documents to customers, using computer, mail, or facsimile machine. Hear and resolve complaints from customers and public. Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents. File and maintain records. Provide information about establishment such as location of departments or offices, employees within the organization, or services provided. Collect, sort, distribute and prepare mail, messages and courier deliveries. Process and prepare memos, correspondence, travel vouchers, or other documents. Receive payment and record receipts for services.
Socorro Municipal Court, Socorro, Texas
Clerk I Aug 12, 2001 - Apr 12, 2006
Public relation,docket&entries of court cases,time payments schedules, and work programs schedules upon judge approval, schedule court cases for pre-trial hearings, show cause hearings and trials.wrote and balanced cash receipts,prepard daily deposits, filed and maintained documents, prepared warrants of arrest, bond forfeitures and subpoenas, additional duties as assingesd by supervisor. I also have the ability to acquire skills set by myself without the need for extensive tutelage. Excellent telephone etiquette, and public relations. Housing Authority, EL PASO, Texas
Receptionist Jan 03, 2000 - Jan 12, 2001
Would enter housing procedures and information to the public by Data Entry using the company's program. Answer 1-10 lines and transfer to designated areas,and would give information to the public as needed either by walk-in or by the phone. Excellent public relations and telephone etiquette.Also compare data with source documents, or re-enter data in verification format to detect errors.
Texas Department of Human Services, El PASO, Texas Receptionist Feb 01, 1999 - Mar 01, 2000
Would answer 1-10 lines and transfer to designated areas. Enter information by Data Entry and assist personnel with clients. Assist, Prepare, and complete expedited services for clients needing emergency help. Education
International Business Colege, El Paso, Texas
Associates Degree
Major: Criminal Justice
International Business College, El Paso, Texas
2 years college, technical or vocational school
Major: Clerk-Typist-Receptionist
Excel Learning Center, El Paso, Texas
1 year college, technical or vocational school
Major: General Office Computer Specia
El Paso Community College, El Paso, Texas
High School Diploma/GED
Training
General Office Computer Specialist Aug 24, 2009 - Mar 05, 2010 Excel Learning Center
Occupational License or Certification
Clerk I Certification
Socorro Municipal Court, Texas
Clerk Typist/Receptionist Certification
International Business College
General Office Computer Specialist Certification
Excel
Computer Skills
Typing Speed: 50 Words Per Minute
• Apple or Macintosh Computers
• Database Software (Oracle, Access, etc)
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc) Additional Computer
Skills: Proficient with personal computers.
Language Skills
English - Excellent ( Read Write Speak )
Spanish - Excellent ( Read Write Speak )
Additional Skills
Excellent office clerical skills.
Driver's License
Class C - Standard Driver's License
References
Mr. Eddie Campa
Instructor Criminal Justice
International Business College
Gilbert Ybarra
Instructor Crininal Justice
International Business
Gary Gandara
Friend
SISD