Customer Service Administrative Assistant

Dajvonae Johnson

PHN. 503-***-**** EMAIL. ***************@*****.***

Objective

I am a determined employee seeking full time employment that will allow me to strengthen my Customer Service skills, obtain an increased understanding of day-to-day business operations and demonstrate my high caliber of customer focus and problem resolution.

Experience

Chiropractic Assistant (On Call) 2023-present

●Exam New Patients

●Help with Rehabs

●Help with treatments

●Scanning

●Billing

Avenue5 Residential-Assistant Property Manager/Leasing Consultant 2022-2023

●Drafting Lease

●Touring units

●Walking Vacant Units

●Answering Phone

●Scheduling Tours

●Scheduling Move Ins

●Posting Tour Videos

EkoLiving Property Management-Leasing Admin Assistant 2022 to 2022

Responsibilities:

●Drafting Lease Agreements

●Collecting Payment

●Sending Renewal Offers

●Appfolio

●Tenant Tech

●Signing Lease Agreements

●Processing Rental Applications

US Bank- Inbound Relationship Banker, 2020-2022

Responsibilities:

Use consultative sales and customer service techniques to deepen relationships and drive customer satisfaction.

Strong Working Knowledge of:

●Home Equity Loans and Line Applications

●Checking and Savings Applications

●Loan Applications

●Credit Application

●Assisting Customers

●CRM (Salesforce)

●Orion/Siebel Systems

●ACAPS

●Microsoft Office: Word, Excel, Outlook, Teams

Ricoh America-Contractor, 2019-2020

Responsibilities:

●Receiving Shipment

●Checking In product

●Delivering Product to Adidas

●Shipping Out Product

●Returning Orders

Nordstrom Rack/ Nordstrom-Sales Associate, 2017-2019

Responsibilities:

●Back Stock

●Cleaning Department

●Checking out Customers

●Handling Cash

●Handling Card

●Taking Card Payments

●Taking Cash Payments

Portland Community College- Work Study, 2017

Responsibilities:

●Student Information Desk

●Answering Phone

●Campus Tours

Extended Stay America- Guest Services Representative, 2016-2017

Responsibilities:

●Customer Service

●Processing/Collecting Payment

●Inventory Management

Office Team Agency, 2015-2017

Responsibilities:

●SET Creative Administrative Assistant

●Set up meetings

●Sent Emails

●Answer Phones

●Schedule Rooms for Meeting

Woodlawn Elementary School-Summer Art Teacher, 2015

Responsibilities:

●Summer Art Teacher

●Art Projects

●Kindergarten-4th Grade

Certifications

NMLS 1958970

Education

Portland Community College 2019-Present

De La Salle North Catholic High School 2010-2014

References

Kyla Henry 503-***-**** ************@*****.***

Olivia Whittaker 503-***-**** ******.*.*********@*****.***

Mira Hakim 503-***-**** ***********@*****.***

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