Customer Service Data Entry

KAVITHA.N

*/**, ****************, **********,

Coimbatore-641110

*************@*****.***,

739-***-****

OBJECTIVE

To obtain a customer service position where my expensive experience in customer service and communication skills is utilizes.

SKILLS

• Skills in corporate field with the experience of customer service executive for last 6 years.

• Experience in to communicate with clients face-to-face or in telephone very politely.

• Solve very critical problems in pressure.

• Maintaining good body language when face-to-face interacts with customers.

• Skills in write, edit, copy in ms-word with other effective computer knowledge. PROFESSIONAL EXPERIENCE

Bajaj Allianz Life Iinsurance corp.pvt.ltd, Coimbatore

(2011-2013)

Customer Service Representative

• Interacted with customers for various issues of the company.

• Experienced to do work in pressure.

• Handled surprise services from customers.

• Attended customer’s phone calls every time.

KG Information Systems Private Limited, Coimbatore

(2015-2017)

Senior Sales Associate

• Attended minimum 100-150 customer calls every day.

• Was a good performer and got high score in scorecard.

• Did work in CRM software .

• Experienced in communication with customer or clients very politely. Saffron International PVT LTD

Customer Support Excutive

• Interacted with customers for various issues of the company.

• Experienced to do work in pressure.

• Handled surprise services from customers.

• Attended customer’s phone calls every time.

EDUCATION

• 3 years BBM(CA) Rathinam Arts&science college from Bharathiyar University, (2006-08)

• 2 years Mcom(IB) Nehru Arts&science college from Bharathiyar University .(2008-2010) COMPUTER SKILLS

Certified course on Microsoft office (Word, Excel, Power-Point, Access) and experience to handle other computer software.

DATE: -

KAVITHA.N

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