A : Nagrakata sukhani basti,district
MANDEEP jalpaiguri State west bengal po
nagrakata Pin 735225
TAMANG P : +917*********
E : adzd4s@r.postjobfree.com
Summary
5+years of experience in providing customer and personal services.Responsible to provide good management,
training and motivation to junior waiters.Responsible to work in all environment and in group to handle hotel
services.Responsible to mange two sections of restaurant effectively by providing punctual and friendly services to
customers.
Education E W Work Experience
IL&FS institute school kalimpong summit hotels& resort
September, 2010 - Diploma in April, 2011 - May, 2013 Waiter
February, 2011 hospitality Responsible to take orders and assist the cook to
Il&fs institute is a private school of management prepare food as per order of
in kalimpong chitrabhanu customers.Responsible in assisting the manager
in preparing the menu card as well as price
national institute of open schooling list.Providing effective supervision of all food and
March, 2011 - February, 2012 High School beverage services.Responsible to prepare
Skills S recites and collect payments from the
customers.
Communication inside china Restaurant
August, 2013 - April, 2014 restaurant captain
Special occasion server actively participated in
Customer Service
staff meetings and operated as an effective
management team leader consistently tested,
Teamwork smelled and observed all dishes to ensure they
were visually appealing and prepared correctly .
Displayed a positive and friendly attitude
Cleanliness
towards customer and fellow team members
Good Memory chandertal regency
June, 2014 - July, 2016 f&b captain
Greetings customer as they arrive at food
Awards A service facility and assisting them to find their
seats . Taking food and beverage order .follow
up the orders in the kitchen to avoid delay
2015 certificate of appreciation service maintaining cleanliness of restaurant
cross check the product and stocks . Briefing to
2014 certificate name highlights in trip
the staff about the day by operation and the
advisor
task handling customer complaints taking review
2014 certificate of guest feed back from the customer about food and service.
Summit hotels
le royale hotel
2016 certificate of quality service September, 2016 - January, f&B team
2018 leader
2015 employee of the year As team leader i was responsible for the entire
operation of the F&B department from giving
trainings to the junior staff to checking all the
equipment of restaurant setting up tables chairs
. Taking orders from the guest from the room
and dining monitoring food and beverage items
inventory to ensure optimum level and
communicate about low stock situation to
kitchen manger
akh( aspire katara hospitality)
February, 2018 - August, 2020 waiter
As a waiter my responsibilities was to greeting
customer and taking food and beverage orders
and serve them in a good manner checking
customer about the food and beverage review .
Keeping side station clean and neat redy fr the
operation menu knowledge about special events
jalsa indian ladhaki resurant and pub
November, 2020 - June, restaurant
1921 captain
As a restaurant captain i was responsible for to
promote and ensure guest satisfaction maintain
safe and sanitary work environment. Handeling
guest complain training to the junior staff
established rapport with guest to build customer
loyalty and constructive feed back. Assist guest
with table reservations.able to answer any
questions regarding menu and assist them with
menue selection
L Languages
English Fluent
hindi Basic
bengali Basic
E Extra Curricular
Cooking
Cooking New type of dishes.
Seminar
Take Participation in food awareness seminars.
Blood Donation
Take Participation in Blood Donation camp and
Donate Blood.