Administrative Assistant Customer Service

RUPINDER K. CLAIRE

***** ****** ***** • Bakersfield, California 93314

661-***-**** • **********@*****.*** • linkedin.com/in/rani-claire-b17072117

SUMMARY

A dedicated and detail-oriented administrative professional with extensive experience in calendar management, spreadsheet tracking, customer service management, business operations support, regulatory compliance, safety, training, event planning, travel arrangements, loss prevention, and task prioritization. Leverages time management, organizational, and excellent communication skills to troubleshoot customer issues and support teams and managers. An organized and dependable producer with a proven track record in cultivating employees, supporting management, and maintaining a standard of excellence.

EXPERIENCE

WALMART INC. Bakersfield, California

Administrative Assistant 1991-2021

Managed communications between staff and customers, producing error-free correspondence and routing all mail.

Supported meetings by organizing spaces, preparing documentation, and completing meeting notes.

Secured reservations for market manager meetings and other venues.

Supported five market team members.

Supervised 100 managers to run daily business.

Organized domestic and international travel, including ground transportation, flights, and accommodations.

Met legal requirements by correctly completing important forms.

Managed all incoming and outgoing mail, packages, and faxes.

Tracked daily activities in Microsoft Excel for consistent reporting.

Maintained full compliance with legal, health, and safety regulations.

Trained new team members in compliance and ways to exceed performance expectations.

Managed files and continuously updated and organized records.

Maintained clean, organized areas in line with company professional standards.

Identified special considerations and worked with site staff to coordinate details.

Human resources, hired and Interviewed people, conducted orientation, maintained employee files, handled all payroll and employee issues, rolled out annual employee benefits, responded with unemployment letters.

Invoicing, paid bills for all vendors, added new merchandise in the system, set up new vendors.

Prepared hazmat paperwork for all the transferred merchandise between stores and warehouses.

COMPUTER SKILLS

Excel, Outlook, Spreadsheets Excel, PowerPoint

LANGUAGES

Fluent in Punjabi and Hindi.

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