Emmil A. Lavarias

Tucson, AZ ***** 520-***-**** adzcx3@r.postjobfree.com

PROFESSION SUMMARY

Detail-oriented, customer-focused with a strong background in retail stock management. Seeking a position in IT Helpdesk to leverage technical skills and problem-solving abilities while delivering exceptional user support and contributing to the efficiency of IT operations.

KNOWLEDGE & SKILLS AREA

Customer Service

Communication Skills

Adaptability

Compliance Knowledge

Order Fulfillment

Time Management

Attention to Detail

Inventory Management

PROFESSION EXPERIENCE

Retail Stocker and Ship from Store, AAFES Exchange Oct 2017-Present

Efficiently managed inventory and maintained stock levels to ensure product availability and customer satisfaction.

Received, inspected, and organized merchandise according to established procedures and standards.

Utilized attention to detail to accurately label, price, and arrange items, creating an organized and visually appealing store environment.

Collaborated with team members to execute efficient restocking strategies, optimizing product placement for enhanced customer accessibility.

Operated equipment such as pallet jacks and forklifts to safely and efficiently move and transport merchandise.

Assisted customers with locating products and provided friendly and knowledgeable service to enhance their shopping experience.

Actively participated in team meetings and training sessions to stay updated on product knowledge, store policies, and safety guidelines.

Ship from Store, AAFES Exchange Oct 2018-Present

Prepared and packaged customer orders for shipment, ensuring accuracy and timely delivery.

Utilized shipping software and systems to generate shipping labels and track packages.

Conducted quality control checks to verify the integrity and accuracy of shipped orders.

Maintained a clean and organized shipping area, ensuring a safe and productive work environment.

Ride-Share Driver, UBER April 2018-Jan 2020

Completed over 800 successful rides with a 4.3/5 average passenger rating.

Provided safe, reliable, and courteous transportation services to passengers.

Demonstrated excellent customer service skills, ensuring a positive and pleasant rider experience.

Utilized knowledge of local traffic patterns and navigation tools to avoid delays and provide efficient service

Communicated effectively with passengers, establishing clear and courteous communication during rides.

Handled challenging situations with diplomacy and tact, maintaining a positive customer experience.

Utilized navigation apps effectively to optimize routes and minimize travel time.

EDUCATION

Pima Community College

Associate of Fine Arts

Music Education

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