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Customer Service Data Entry

Location:
Jackson, MS
Posted:
August 30, 2023

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Resume:

Hello

I’m Marneisha Moore

Jackson, Mississippi

601-***-****

Marneishamoore@gmail

Experience

July 2023 to Present

Medical Receptionist - CSL Plasma

● Greet plasma donors with a warm and helpful welcome.

● Strong verbal and written communication skills

● Accurate data entry skills to enter donor’s personal information.

● Take and record vitals on all donors (weight, temperature, blood pressure and pulse).

● Perform capillary blood draws using proper blood handling skills.

● Perform hematocrit and protein testing and record results

● Use various Microsoft programs to direct donor’s visit

● Ability to answer calls with proper phone etiquette August 2022 to April 2023

Customer Service Representative - CDK Global

● Provide quality calls 100% of the time and always represent the dealership in a positive and professional manner

● Strong verbal and written communication skills

● Must have a quiet place to work free from background noise

● Basic computer skills and the ability to navigate through assigned computer programs and take notes while speaking with phone prospects

● Ability to effectively communicate using proper English and grammar

● Ability to effectively and professionally communicate in a one on one and team environment

● Effective time management and multitasking ability

● Self-discipline and patience

October 2020 to June 2022

Phlebotomist/EKG Technician - Baptist Memorial Health Care Corporation

● Greet and verify patient before procedure.

● Properly explains in a clear but courteous manner the process of the venipuncture and or other specimen collection as required.

● Ensures all field phlebotomy and PSC specimens are collected accurately and on time.

● Collects specimens according to established procedures.

● Completes requisitions accurately.

● Matches laboratory requisition forms to specimen tubes. 2

● Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.

● Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.

● Label, centrifuge, split, and freeze specimens as required by test order.

● Package specimens for transport. Stores specimen sample according to special handling instructions.

● Maintains required records and documentation.

● Utilizes proper PPE to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.

● Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. October 2020 to June 2022

Health Screener - Baptist Memorial Health Care Corporation

● Responsible for greeting guests and employees, taking their temperature, giving them a mask, asking COVID related questions and offering directions to their destination. June 2020 to June 2020

Phlebotomist- Baptist Medical Center

● I graduated from nursing allied health on June 29, 2020 with my certification in CNA and Phlebotomy. My clinical hours were conducted at Baptist Medical group 3011 greenfield road. At this clinic I drew blood from 60 + patients a day. Education

August 2014 to May 2018

Wingfield High School - High School Diploma

Certifications

June 2020 to Present

Certificate in Phlebotomy

June 2020 to Present

Certificate in Nursing Assistant (CNA)

July 2019 to Present

CPR

3

Skills

Phlebotomy, Venipuncture, Laboratory Experience, Vital Signs, Epic Software, Medical Terminology, Experience Administering Injections, Triage, Hospital Experience in all units, Competency in Microsoft Office applications, Patient/ Client Care, EMR Systems, Experience with administrative and clerical procedures



Contact this candidate