Pharmacy Technician Customer Service
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Pharmacy Technician
Eileen Rodriguez
Well-versed Pharmacy Technician with years experience and strong leadership skills. Well-versed in all aspects of pharmacy operations. Expert in filling prescriptions with face-paced, high-volume setting. Diligent and conscientious worker, organized, and attentive to detail,resourceful,patient, good listener, and learns quickly. Address
Santa Monica, CA, 90405
Phone
****************@*****.***
Drug inventory management
Problem Solving Skills
EPS
Pioneer
Pharmacy Technician
Alto Pharmacy, Culver City, CA
Accurately prepare and fill orders for patients in a timely manner and with precise detail
Worked with team of in-house couriers and route them effectively to deliver to our patients
Performed quality control and prescription order consolidation in preparation for delivery; checking the complete details of the order, to ensure patients are receiving the correct medications
2023-02 -
Current
Pharmacy Technician
Pharmaca/Medly, Santa Monica, Ca
Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores. Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
Communicated with insurance companies for billing purposes 2021-05 -
2022-12
Pharmacy Technician
Playa Pharmacy, Playa Del Rey, CA
Monitored company inventory to keep stock levels and databases updated.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisors
Worked with customers to understand needs and provide excellent service
2016-02 -
2021-05
Pharmacy Technician
CVS Pharmacy, Los Angeles, CA
Customer service and administrative skills include reception, customer relations, handling multi-line phones, insurance, and medical billing, word processing, light typing, filing, faxing, copying, cashiering, inventory, and operating telephones. 2007-10 -
2012-10
Associate Of Arts And Sciences
Los Angeles City College - Los Angeles, CA
2018-01 -
2023-12
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