RICK BUSHONG

**** ** ****** ***** **** Springs, MO. · 816-***-****

adzcud@r.postjobfree.com

Learns quickly, yet never stops learning to improve what can be improved. Researches technical data to innovate solutions.

EXPERIENCE

AUG 2022- PRESENT

SECURITY SPECIALIST, YELLOW FREIGHT

Remote monitoring access readers of nation wide terminals, creating company badges that have controlled access for employees. Nationally helping local security Investigators with loss prevention, employee safety, and trespassers.

Software used for monitoring and access to sights is, Pro Watch/Pelco, and Avigilon.

APRIL 2020 – AUG 2022

ASSOCIATE, Aldi

Performing the day to day needs of the store. Taking care of customer needs while maintaining the store’s equity. Achieved the second fastest checker at this location as well as the fastest daytime stocker of the truck (full pallet 30 min, partial 5-10 min).

1998 – 2016

Sprint/ericsson

Tech. support Engineer I 2014-2016

Troubleshoot and maintain firewalls, routers and specific high visibility cell sites (Ellis Island, Washington D.C., ETC).

Logistics Manager 2013-2014

In charge of 5-10 technicians who handle outage bridges, and restoration of different equipment.

Tech. Support Engineer 2009-2013

In the NOCC look up documentation in order to restore service to multiple outage situations, help bring up VoIP(voice over IP.) and maintain the network as well as work with vendors(Comcast, Time Warner, etc) to establish their networks. Establish the legitimacy of different law enforcements to help on hostage situations, fraud, and tracking of cell phones.

Tech Analyst III 2006-2009

In the NOCC(National Operations Control Center) be versatile to handle trouble shoot alarms from different vendors (Nortel, Lucent, and Motorola) and control outage bridges that contain engineers, technicians, and VP’s, to resolve issues to the network.

Analyst III 2000-2009

Monitor and trouble shoot alarms coming in for the cell towers and switches(home office) of the Sprint company nationwide in the control center.

Customer representative 1998-2000

Take and fulfill the calls coming in from business customers in Las Vegas, which include moves, adds, billing, and changes for the telephone needs.

1996 – 1997

RADIO TECHNICIAN, Kansas City police department

Installed the new Ericsson radios into Police cars, the swat van, federal marshal’s vehicles as well as the water works dept. vehicles.

1990 – 1992

SECURITY INVESTIGATION OFFICER, pinkerton

Evaluate potential customer security needs. Report findings to head office. Investigate current client’s security and fix any problems that was found.

1984 – 1989

ASSISTANT MANAGER, Taco Bell

In charge of 3-5 employees while on shift. Take care of customer complaints. Maintain a clean, well-organized shift that insured a speedy and correct delivery of customers’ orders.

1992 – 1998

ASSISTANT MANAGER, jiffy lube

In charge of 3-5 employees while on shift. Take care of customer complaints as well as investigate customer issues. In charge of stores training and complying with company policy. Bi-weekly making the schedule for the store employees. Maintained companywide fastest time on full transmission change including the filter.

MARCH 2019 – APRIL 2020

SECURITY OFFICER, Titan Security

Maintain the well fair of the clients, and property, while working with the local authority.

Trained in OC spray, proper cuff control and suspect detention, as well as a certain discretion of suspect privacy.

2018 – 2019

GROUNDS PERSON, city of blue springs, park and rec.

Maintain the property, while learning all the facets of setting up football, baseball, and softball fields. Maintaining a manicured look of the trees, grass, and shrubs to appeal to the standards of the world tournament of softball, as well as mudball.

2016 – 2017

CHAUFFEUR, Overland chauffeur

Maintain the well fair of the clients, and proper appearance of the vehicle, while tending to the client’s needs. The only thing I did not like about this job is there was no competition involved.

2016 – 2016

OTR DRIVER, Scavuzzo foods

Deliver frozen, and refrigerated food to restaurants, and food establishments.

EDUCATION

1988

MICRO-PROCESSOR TECHNICIAN, electronics institute

GPA 3.0 solved a troubleshooting issue that was supposed to be deleted from the exam.

CURRENT

PRE BACHELOR, park university

Attempting to get a degree in management.

2016

CDL, gear monkey

Was awarded the safest driver.

2016

REMOTE UNMANED PILOT LICENSE, FAA

Passed on first try only missing 1 question on test.

SKILLS

Achieves friendships quickly with diverse people

Problem solving

Can multitask easily

Research technical data

Keeps calm in stressful situations

Can see the big picture in most situations

ACTIVITIES

Play chess, Black Smithing, Axe Throwing, flying Drones, hunting turkeys, solving puzzles.

Investigating new technology in order to enhance life.

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