Customer Service High School

ZIL PANJWANI

Toronto, ON M*A*R* 437-***-**** *************@*****.***

Summary

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Skills

Business Operations Understanding

Office Equipment Operations

Recordkeeping and Bookkeeping

Organization and Efficiency

Problem Solving

Microsoft Suite

Multi-lingual

03/2022 to 12/2023

Surat, Gujarat

11/2021 to 06/2023

Navsarii, Gujarat

08/2020 to 10/2021

Navsarii, Gujarat

Experience

Receptionist Assistant

Navjivan Hospital

Answered multi-line phone system and directed callers to requested personnel and departments. Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.

Took messages from patients and promptly relayed to appropriate staff. Delivered high-quality administrative and customer service to sustain patient and work flows. Beautician

Paradise the Family Salon

Beautified customers by performing facials and waxing. Increased sales by providing exceptional service and maintaining positive and energetic attitude. Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business. Met with new clients and provided successful hair consultations detailing expectations for color, style and cut. Social Work Volunteer

Navsarii Foundation

Set goals and targets to prepare for and facilitate community workshops and meetings. Managed community relations by identifying and evaluating opportunities and requests for volunteer involvement.

Raised funds for medical facility needs to build healthy community. Demonstrated full understanding of ethical and legal responsibilities involved, treating clients fairly and respectfully.

Expected in 08/2025

Toronto, ON

03/2022

Navsarii

Education and Training

Associate of Science: Biotechnology Diploma

Centennial College

High School Diploma

AB School

Languages

English:

Native/ Bilingual

Hindi:

Native/ Bilingual

Gujarati:

Native/ Bilingual

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