TRACY KRESS PLUNKETT Kres s Plunket
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Facility Operations
Administration
Meeting & Event Coordination
Office Management
Marketing
Investigative Projects
Document & File Management
Strategic Planning & Analysis
Client Relations & Sales
A well-qualified coordinator with versatile skills, including team supervision and development, report and document preparation, accounts and bookkeeping, data management, workflow scheduling and planning, customer service and project co-ordination. Excellent problem-solving skills evident in the design and implementation of improved work processes. An adaptable, self-directed professional who successfully communicates at all levels. A US citizen. PROFESSIONAL EXPERIENCE
Colliers International, St. Louis Park, MN 2019-Current Assistant Property Manager - Middleton Park Place Investors LLC (dba: Park Place East & West)
Property Management Administrator for 2 large commercial buildings (90+ tenants/1200+ occupancy).
Lead tenant and vendor communications: all inquiries, services, insurance & lease compliance, updates & activities.
On-site accounts: operating expenses, receivables, billing, budgets, expense reports, invoicing & operations.
Manage vendors: bids, contracts, services & billing, to achieve budgeted revenues.
Monitor onsite sub-contractors: Security, cleaning & cafe staff- integral to sustaining an effective team & operations.
Office management: meetings, calendar scheduling, purchasing, office equipment, contract & document drafting.
Proficient in Microsoft Office, Yardi and multiple proprietary accounting, data mgmt. & procurement programs. CBRE, Inc. St. Louis Park, MN 2017 – 2019
Real Estate Services Administrator - Middleton Park Place Investors, LLC (dba: Park Place East & West).
See Colliers International duties above: My employment transitioned from CBRE to Colliers Intl. on Aug. 2019, upon Middleton P.P. Investors ownership group changing their property management company. OFFICE OF LAWYERS PROFESSIONAL RESPONSIBILITY & CLIENT SECURITY BOARD, St. Paul, MN 2014 – 2017 OLPR is a Minnesota Supreme Court Board who investigate ethical complaints against Minnesota Attorneys. Office Assistant II
Assess incoming complaints, initiate, and process documents for review & potential investigations.
Maintain active case files, including complaints, investigations, appeals, admonitions, suspension, and probations.
Invoice, data entry, file and expungement & determine schedules for attorneys, courtrooms, and district investigators.
Process Attorney’s discipline history, overdrafts, advisory opinions, and trusteeships. MINNESOTA BOARD OF LAW EXAMINERS, St. Paul, MN 2013 – 2014 Staff Assistant
Handled office administration, reception, phones, online inquiries, data entry and investigative projects.
Processed applications of Bar applicants, assessed & delegated to research associates.
Support staff for four Minnesota Supreme Court Boards, including: Board of Law Examiners, Lawyer Registration, Continuing Legal Education and Board of Legal Certification. TRACY KRESS PLUNKETT Kr s Plunket
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HORMEL HISTORIC HOME, Austin, MN2002 – 2006
Executive Director
Managed daily facility operations: meeting and event preparation, building maintenance and repair, vendor bids, service contracts, accounts, memberships and gift shop inventory and staffing.
Coordinated and maintained board meetings, tenant leasing, fiscal planning, and volunteer staffing & training.
Developed and implemented strategies to increase membership, events, and tourism. This maximized profitability for the organizations long-term sustainability.
Liaison between many stakeholders, including Board of Directors, Board of Trustees and Membership.
Broadened community programs to sustain the Hormel Foundation and supplemental Red Cross funding, while maintaining the Home’s original, governing mission.
Authored a weekly newspaper column, monthly newsletter, public relations & marketing campaigns. STERLING STATE BANK, Austin, MN 2001 – 2002
Business Development
Orchestrated a business plan for this new niche within the bank.
Established & maintained personal, company & organization relationships to expand the bank’s market share.
Networked locally to increase the public’s awareness of the bank’s philosophy & services. ADDITIONAL EMPLOYMENT
Director of Sales (Hospitality) - Torgerson Properties, Austin, MN Estimator & Representative (Custom Doors & Mantles) - Pinecrest, Minneapolis, MN Realtor (Residential) - Edina Realty, Maplewood, MN EDUCATION & CREDENTIALS
• Real Estate Training & License- Pro Source, St. Paul, Minnesota & Impact 90: Edina Realty, Minnesota
• Stillwater High School, Stillwater, Minnesota
AFFILIATIONS & ACHIEVEMENTS
• Blandin Foundation recipient & graduate
• City of Austin Sesquicentennial Board - Art & Architecture Committee Lead
• Austin Chamber Ambassador, Ambassador of the Year & Team Captain
• Tour Minnesota & T.M. Association Board of Directors & Hospitality Sales & Marketing Assoc. International
• Midwest Society of Association Executives & Professional Business Women’s Networking
• National Board of Realtors & MN Board of Realtors
• The Wildcat Sanctuary Volunteer (MN) & Iguana Haven Board of Directors (FL)
• Austin Area Center for the Arts, Summerset Theater Board of Directors & Paramount Theater Board of Dirs.