Customer Service Data Entry
Resume:
Lakewood CO *****
******@*******.***
Career Profile
Highly self-motivated and ready to take the initiative in learning more than my job requirements for my own professional development.
My background in management and communications provides me with excellent customer service and conflict resolution skills.
Outgoing and ready to work with a team that values hard work and collaboration.
Certificates in Accounting Fundamentals 1 & 2
Employment History
Charles D. Jones Company 2018 – Present
Accounts Receivable Specialist
Preserve account integrity by creating and maintaining customer accounts as well as handling billing and receipt of customer payments.
Manage company funds by balancing and depositing cash drawers daily as well as applying lockboxes and ACH payments.
Maintain an up-to-date database and efficient workspace through data entry and paperwork processing.
Engaged with a variety of customers, adapting my responses to meet specific interactions.
Coordinate company events by collecting registration and arranging food.
Charles D. Jones Company 2013 - 2018
Receptionist
Assisted customers in locating account information, redirecting them to appropriate sources, and helping resolve conflicts regarding accounts.
Collaborated with a small office team on assigned tasks while maintaining a routine and independent workload.
Peppers Restaurant 1998-2012
Hostess & Manager
Handled scheduling and employee conflict resolution.
Melissa Soon-Fah
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