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Data Entry Client Service

Location:
Dallas, TX
Posted:
August 30, 2023

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Resume:

Meshika S. Thompson

817-***-**** adzcqs@r.postjobfree.com

Objective:

Dedicated professional with expertise in property research, title concepts, and wealth management seeking a challenging role to leverage skills in delivering exceptional client service and achieving organizational goals.

Skills:

- Property Research - Title Concepts

- Relationship Building - Data Entry and Management

- Time Management - Adobe

- Microsoft Word, Excel, & Access - RamQuest, Softpro, Qualia

- Basic Accounting - Notary

- Communication - RedTail

- Reports -Reconciliations

Professional Experience:

Client Service Associate, MG Retirement Advisors, Richardson, TX, 2023

- Provided executive-level support, maintained files, and prepared correspondence.

- Coordinated new business paperwork and client accounts, ensuring compliance.

- Spearheaded the development of service and client experience strategies.

- Resolved errors and processed brokerage & non-brokerage paperwork.

Manager of Branch Operations, HomeLight, LLC., Coppell, TX, 2022

- Directed branch operations, met goals, and provided training and coaching.

- Managed escrow operations for multiple branches, including Illinois, Washington, & Michigan.

- Established and maintained relationships with lenders, vendors, and customers.

- Conducted audits, reviewed contracts, and ensured compliance.

Branch Manager/Title Examiner, EMPIRE TITLE COMPANY, LLC., Addison, TX, 2017-2022

- Led a team of 12 in a high-volume title company, managing daily operations.

- Conducted title research, audited documents, and ensured clear-to-close.

- Balanced HUD’s and CDs, managed multi-line phone systems, and maintained vendor relationships.

Title Examiner, AMROCK (formerly TITLE SOURCE, INC.), Fort Worth, TX, 2012-2017

- Conducted title research, recorded property data, and cleared title issues.

- Managed communication with customers and vendors, ensuring application status updates.

- Utilized internet and public records for research.

Abstractor / Title Examiner, ATTORNEYS/WARRANTY TITLE AGENCY, LLC., Farmington Hills, MI, 2002-2012

- Investigated 40-year Chain of Titles and documented property ownership.

- Prepared title commitments, cleared clouded titles, and communicated with customers.

Education & Training:

- Certificate in COBOL / Computer Programming, Oakland Community College, Auburn Hills, MI

- Associates Degree in Criminal Justice/Corrections, Oakland Community College, Auburn Hills, MI



Contact this candidate