Customer Service High School

Alexandra Jones

Cell: 407-***-****

**********@*****.***

Career Focus

Detail- oriented professional with strong technical skills and the ability to learn concepts quickly.

Core Qualifications

Excellent quantitative skills Quick learner

Dedicated Detail oriented

Experience in customer service Professional demeanor

Hard worker

Education and Training

-2016 Watson Realty School- Kissimmee, FL Completion Date: 08/21/2016

Passed class test and received certificate. Recertified 2018.

-2009 St. Cloud High School- St. Cloud, FL

General High School Diploma

I was in honors and advanced classes and graduated with a 3.6 GPA.

Valencia Community College- Kissimmee, FL

I was in dual enrollment at Valencia and St. Cloud High School, and took college courses to receive credits for both high school and college courses.

Work Experience

June 2023-August 2023

Internship with City of St. Cloud

Responsibilities included updating business tax information, initiating mail outs, updating data bases, general administrative duties

April 2020- March 2023

Home Renovation- St. Cloud, FL

Current Responsibilities include minor repairs (laying tile, pulling up flooring and countertops, etc.) scheduling contractors for major repairs, pulling permits, gathering

Materials needed, invoicing, staging home once ready to put on the market, etc.

December 2018- August 2019

Manager at Rodeo Diner- St. Cloud, FL Responsibilities included food service duties, taking orders, reconciling

Bills, cleaning and stocking, and customer service. Also, closing duties such as reconciling cash drawer, nightly deposit, invoicing of supplies, and preparing restaurant for opening manager.

March 2016- August 2018

RE/MAX - St Cloud, FL

Licensed Assistant to owner

Responsibilities include listing properties on MLS,

searching properties for clients, marketing, initiating mail outs and following up

new client leads, creating and managing website, creating and reconciling invoices for office materials and agent needs (postcards, business cards, website, etc.)

Receptionist duties include welcoming clients, answering phones, creating and reconciling invoices, and receiving payment for property rentals.

October 2015- March 2016

Beef O’Bradys Restaurant - St Cloud, FL

Server.

Responsibilities included food service duties, taking orders, entering meals, reconciling bills, cleaning, stocking and opening/closing requirements.

March 2014- October 2015

Certified Auto Interiors - St. Cloud, FL

Co- owner of small business for auto interior restoration at various dealerships. Responsibilities included writing invoices and receiving payments, ordering supplies and assisting with manual labor.

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