Administrative Assistant Customer Support

Ashley Joassin

*** ******* ******, ***********, ** 30281 Email: ***************@*****.***

Cell: 404-***-****

OBJECTIVE:

Dedicated and hard-working bilingual college student eager to provide superior customer service while growing professionally and contributing as a valuable team player.

EDUCATION:

Gordon State College, Barnesville, GA

July 2018 - March 2020

Woodland High School, Stockbridge, GA

High School Diploma, August 8, 2014 - May 25, 2018

EXPERIENCE:

ProSound Plus, LLC., Stockbridge, GA

Administrative Assistant April 2018 - February 2023

●Organize and schedule appointments and meetings

●Prepare and distribute correspondence invoices, letters, and faxes

●Develop and maintain a filing system with contact list

●Book travel arrangements

●Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques

Chick Fil-A Corporate Headquarters, Atlanta GA March 2023 - July 2023 Customer Support Agent

●Answered calls and processed customer disputes

●Managed return equipment for Managerial staff

●Maintained communication with shipping companies for tracking information.

●Offered customer support and troubleshooting

SKILLS

●Microsoft Word

●Team player

●Excellent Active listening Skills

●Conflict Resolutions Skills

●Spreadsheets; Record keeping Skills

●Multitasking

References Upon Request

Contact this candidate