Customer Service Associate

Nakeisha Tolliver 773-***-****

adzceb@r.postjobfree.com

EXPERIENCE

Aramark, Chicago IL — Custodian

Sep 2018 - PRESENT

Maintaining the building by cleaning and disinfecting. Keep buildings in an orderly condition. Perform heavy cleaning duties such as sweeping, mopping, scrubbing or vacuuming the floors. Also empties trash, scrub and sanitizes restroom facilities.

Groupon, Chicago IL— Customer Service Rep/ Resolutions Team

Nov 2015 - Jun 2018

Provides immaculate Customer service to new and existing Groupon customers. Managed inbound sales inquiries relating to products as well as promotions. I complete high volumes of outbound phone calls resolving issues in a timely manner.

FedEx, Chicago IL— Retail Customer Service Associate Jan 2005 - Aug 2015

Provide exceptional customer service, Assist the customer's needs such as shipping, printing, packing, package tracking. Provide pricing and product information. Answer phone call and give Information to the caller, take messages, or transfer calls. Collect cash and card payment and use computers for various applications.

Volunteer Work — Mentoring Kids

SKILLS

Custom Exceptionaler

service, and

communication skills.

Provide leadership and

strong interpersonal skills

towards guests and staff.

An effective team player,

who pays high attention

to details and is

committed to accuracy.

Self-motivated and work

well with little or no

supervision. Able to

thrive in a fast paced

environment and manage

multiple tasks

simultaneously. Versatile

and quick learner who

enjoys the challenge of

new responsibilities.

LANGUAGE

English

Oct 2018 — Present

EDUCATION Edwin Foreman, Chicago — Degree

Jun 1994

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