Data Entry Banking Industry

Brenda Sederwall

Cell 913-***-****

***********@*****.***

Summary of Qualifications and Work Habits

Communication: Well developed communications skills (both oral and written); communicate with customers daily to determine their needs and the best process and resolve customer issues.

Administrative: Strength in organizational and technical skills, strong work ethic, multi-tasking abilities, good attitude, and loyal team player. Skilled and experienced in developing ideas and projects as a team or on individual basis; self- motivated and self- directed in attaining accurate completion of tasks and willing to learn new processes and challenges outside my area of expertise.

Computer Skills: Proficient in Microsoft Office: Word; Excel, PowerPoint, Outlook, and Explorer. Some experience with Access. Knowledge of RMS back-office reporting.

Education/work experience:

Baker University- Associate Degree in Fine Arts, Business

Baker University- bachelor’s degree in business administration

1985-1990 American Institute of Banking- various business courses related to banking

25 years banking experience, 25 years with Sprint/T-Mobile (experience floor plan financing and government grants

Professional Experience:

Retired as of December 31, 2021

Banking industry for 25 years, worked at Sprint/T-Mobile for 25 years

Experience in daily cash reconciliations, trainer/liaison for reconciliation team. Supported reconciliation groups to help define and simplify daily processes and streamline variance identification in defining true variances. Supported 8000 retail locations.

Reviewed fiscal policies and worked closely with Internal Control recommending and implementing changes to polices as business needs changed

Project lead for various projects, conversion of bank accounts and acquisitions

Supported various groups with annual budgeting and forecasting

SME (subject matter expert) for 15 call centers; developed processes for coding, tracking, and processing invoices and purchase orders. Worked closely with vendors to resolve past due invoice issues

Accomplishments:

SME (subject matter expert) for reconciliation team.

Wrote procedure manuals

Research and audited vendor accounts finding significant errors in billings resulting in substantial savings for the company

Contact this candidate