Customer Service Agent
Resume:
Odyssey Harris (Oddy)
adzcca@r.postjobfree.com
Conyers, GA 30094
Over 15 years of successful customer service experience, highly organized professional with excellent communication skills, proficient in juggling multiple tasks in environments that are fast-paced and unorthodox. Seeking a customer service position to progress. Work Experience
Marketing Professional
Sutherland Global Services
75 Sully’s Trail Ste 301, Pittsford, NY 14534
02/23-05/23
Cold call Meta users that have business pages through Facebook, Instagram, and WhatsApp to educate and advise different optimizations to help bring awareness, traffic, and revenue to their business. Receiving/Stocker
Jetro and Restaurant Depot
80 Ridgeland Rd, Rochester, NY 14623
09/22-09/22
Unload trucks, place products on separate pallets, and wrap and sticker them before they get taken out to the floor. Stock shelves with products throughout the day.
Mover/Packer
Joe's Moving Company
936 Exchange Street, Building C, Rochester, NY 14608
08/22-09/22
Go to different locations, residential and commercial to move residents and business personnel from one location to another with other coworkers.
Office Specialist 1
L3Harris
1350 Jefferson Rd, Rochester, NY 14623
05/22-09/22
Input, transfer, and process back-office data for co-workers and clients of L3Harris using Siebel. Premier, Agile, and Oracle, as well as Outlook, and Teams Communication. Customer Service Agent
Paychex
220 Kenneth Dr. Ste 100, Rochester, NY 14623
12/21-05/22
Process Back-office insurance work for small and midsize companies. Package Handler
FedEx Ground
225 Thruway Park Dr, West Henrietta, NY 14586
10/21-12/21
Scan packages, place stickers on them, and load them in the category they go in. Working with a team to load boxes as well as making sure we meet certain marks.
Customer Service Agent
Concentrix
3750 Monroe Ave, Pittsford, NY 14534
01/20-03/2021
Help caretakers get their student/s enrolled in an online virtual public school. I took phone calls and chats in this position. Research different schools and classes for potential students Customer Service Agent
Conduent
Irondequoit Mall Dr, Rochester, NY 14622
05/17-10/19
Help with Verizon bill and account, add and remove features from account or device, educate about products to improve service, transfer to correct queue. Research different systems when something is incorrect on the bill or a complaint
Customer Service Agent
Maximus
905 Elmgrove Rd, Rochester, NY 14624
01/17-05/17
Sell health insurance, record data, and read disclosures. Customer Service Agent
Concentrix
3750 Monroe Ave, Pittsford, NY 14534
08/16-01/17
Take calls to order different kinds of trucks to be picked up in different locations across the United States. Customer Service Agent
Sutherland Global Services
1180 Jefferson Rd, Rochester, NY 14623
04/14-09/15
Sell Stub Hub Tickets, Sell AT&T U Verse, add and remove features, and help with bills. Education
High School Diploma
Edison Career And Technology High School
2008
Skills
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