Chitra Jai
Test Analyst
adzcbk@r.postjobfree.com
A result driven, details-oriented, and resourceful IT QA professional with 10 years of experience in Software Testing, Quality Assurance
Leadership Skills – Led multiple projects and ensuring seamless communication between Onsite and Offshore Teams.
Experience in analyzing business specification documents, designing, and develop- ing Test Plans, writing, executing, and automating Test Cases.
Experience in developing Automation Test Scripts in Selenium, Quick Test Pro
(QTP)
Experienced in web service testing using POSTMAN
Experienced in working Java, Net and Pega Systems, Mainframe technologies project
Experience in writing SQL queries in the Oracle database to perform data in- tegrity testing by checking the database tables.
Skilled User Acceptance Tester understands the need to meet all functionality re- quirements for business client end-users of new applications
Experience in Mobile Testing, Internationalization, and localization testing.
Experience in Test Report and Bug Report Preparation.
Excellent interpersonal abilities, quick learner, communication skills, time man- agement and team skills with an intention to work hard to attain project dead- lines under stressful environments.
Experience in Health Care, Banking, HR Services, Intellectual Property Domain.
Hands on in using JIRA, HP ALM, Agile Studio, Trackgear and Bugzilla.
Thorough understanding of different phases of Software Development Life Cycle
(SDLC) and Software Testing Life Cycle (STLC) including Agile and Waterfall methodologies.
Summary
Chitra Jai
Test Analyst
adzcbk@r.postjobfree.com
Testing Types Functionality testing
Smoke/Sanity testing
Regression testing
System Integration testing
User Acceptance testing
Web application testing
Web service testing
Data integrity testing
Browser compatibility testing
Automation Testing tools QTP, POSTMAN, REST API
Test management tools JIRA, HP ALM, HP Quality Center, Bugzilla, Agile studio Software Development
Methodologies
Agile, Waterfall, Scrum
Other tools Toad, Oracle SQL developer, MySQL, Snowflake OS Unix, Windows
Soft skills Microsoft Office 365
Skills
Chitra Jai
Test Analyst
adzcbk@r.postjobfree.com
Bachelor of computer Science – Anna University, Chennai, India. May - 2005 Infosys USA July 2021 – Current
Client: Truist
Role: Test Analyst
Responsibilities:
Worked extensively with QA Team in understanding test cases, test plan and User Acceptance testing and ensuring that the software meets the system re- quirements
Well versed in defect tracking & reporting using tools such as HP ALM, Jira
Involved in Requirement Gathering, Requirement specification and requirement management through all the phases of SDLC
Worked in close co ordination with the testing team in developing test plan and test cases from functional and Business requirements
Facilitated Defect Status Meetings and Provided Senior Management with Test Execution Report and Defect Management Metrics.
Coordinate with On-Shore and Off-Shore QA teams and other cross-functional teams.
Conducted User acceptance testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.
Performed Functional, System Testing, System Integration, Performance, Regres- sion and Data Integrity/Validation testing for Client/Server Applications as well as Web Applications using Selenium
Education
Work Experience
Chitra Jai
Test Analyst
adzcbk@r.postjobfree.com
Mentored new team members, assisting in onboarding training sessions and guided offshore testers in daily activities
Extensively involved in End-to-End testing activities and ability to resolve critical project issues by working effectively with Development Brown Advisory USA June 2020 – July
2021
Role: Consultant QA & Analyst
Responsibilities:
Performed Exploratory and scripted Functional & Regression testing on PEGA Web applications on Banking Domain
Conducted User acceptance testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.
Developed and Reviewed test strategy, test plan, test scenarios and test cases for Black Box Testing in Agile Studio from the user stories and tasks.
Worked with Chrome extension Postman REST Client, an HTTP client for testing web services.
Used Postman API to get convenient, visual display of query results.
Involved in creating the Traceability matrix based on Functional requirements in each module.
Performed data integrity testing, UI, and back-end testing by executing SQL and PL/SQL statements.
Excellent in finding, Documenting and Reporting bugs, error, crashes, interoperability flaws and other issues within mobile & web applications June 2015 – Mar 2020
Career Break:
Chitra Jai
Test Analyst
adzcbk@r.postjobfree.com
Due to visa restrictions took career break
Worked as volunteer in Utest Platform (Jan 2020 – Mar 2020) www.teladoc.com - Iphone App testing
DNB Technologies India Oct 2014 – May 2015
Role: Senior Test Analyst
Responsibilities:
Analysis of Business and Requirement Specifications. Designing Test Strategy, Test Plans Performed functional testing to identify various critical points in the applica- tion and automated it by using Quick Test Professional QTP Pro
Designed developed and implemented User acceptance testing protocols as the final phase of applications development.
Developed and Reviewed test strategy, test plan, test scenarios and test cases for Box Testing in Quality Center (Application Lifecycle Management) from the user stories and tasks.
Created Test Scripts By using Quick Test professional QTP Pro
Worked with Chrome extension Postman REST Client, an HTTP client for testing web services.
Used Postman API to get convenient, visual display of query results.
Involved in creating the Traceability matrix based on Functional requirement in each module.
Analyzed and Debugged Automation Test Scripts Status
Prepared the Test status report every week based on the test results from the Mercury Quality Center ALM.
Used QC for life cycle management such as user stories, bug management and team communication.
Performed data integrity testing, UI, and back-end testing by executing SQL and PL/SQL statements.
Chitra Jai
Test Analyst
adzcbk@r.postjobfree.com
HTC Holdings India April 2014 – Oct 2014
Client: Dun & Bradstreet Technologies
Role: Senior Test Analyst
Responsibilities:
Worked with team members for understanding Business Specification Require- ment Document and translated the requirements to Test Scenarios and Test Cases.
Elicited requirements using interviews, document analysis, requirements work- shops, business process modeling, scenarios and use cases, user stories, business analysis, task, and workflow analysis.
Created test cases and test scripts using Quick Test Pro for Functionality, Nega- tive, Positive and User Acceptance Testing
Involved in creating the Traceability matrix based on Functional requirement in each module.
Involved in performing Functional testing, Regression testing, System testing, In- tegration testing, Security testing, Configuration testing, GUI testing and User Acceptance testing.
Created Test Scripts by using Selenium IDE
Identified the different Test Scenarios and created appropriate Test Cases and Test data to effectively test the application.
Used HP ALM to organize and manage all phases of the software testing process, including planning tests, executing tests, and tracking defects.
Implemented Descriptive framework using HP UFT.
Involved in Executing test scripts in Mercury Quality Center.
Used Track Gear for Bug Tracking.
Created Test plan, High level scenarios, test case construction and test estimates, resource estimates and weekly status reports.
Chitra Jai
Test Analyst
adzcbk@r.postjobfree.com
Computer Science Corporation India Apr 2010 – Mar 2013 Client: National Health Service, UK
Role: Test Analyst
Responsibilities:
Prepared Test plan and Test specifications based on Functional Requirement Specifications and System Design Specifications.
Developed Test cases based on the technical specifications and business require- ments.
Used Mercury Quality Center to write test cases.
Developed test cases and test scripts using Automated Tools for Functionality, Se- curity and Regression Testing.
Involved in creating the Traceability matrix based on Functional requirement in each module.
Preparation of formal Test plans, Test cases and bug reporting. Perform bug re- porting using an automated bug tracking tools Quality Center and Bugzilla and go through the verification process.
Developed automated test scripts using Quick Test Pro QTP and Test Complete.
Conducted Functional, Regression testing, Commutable, testing, Integration test- ing, and User Acceptance testing for various combinations.
Maintaining status reports and communicating with the Management on progress of work.
Performed data integrity testing, UI, and back-end testing by executing SQL and PL/SQL statements.
Virtusa India Pvt Ltd. India Jun 2006 – Apr 2010
Client: Thomson Reuters USA
Role: Test Analyst
Responsibilities:
Chitra Jai
Test Analyst
adzcbk@r.postjobfree.com
Prepared Test plan and Test specifications based on Functional Requirement Specifications and System Design Specifications.
Developed Test cases based on the technical specifications and business require- ments.
Used Mercury Quality Center to write test cases.
Developed test cases and test scripts using Automated Tools for Functionality, Se- curity and Regression Testing.
Involved in creating the Traceability matrix based on Functional requirement in each module.
Preparation of formal Test plans, Test cases and bug reporting. Perform bug re- porting using an automated bug tracking tools Quality Center and Bugzilla and go through the verification process.
Conducted Internationalization and Localization Testing
Conducted Functional, Regression testing, Commutable, testing, Integration test- ing, and User Acceptance testing for various combinations.
Prepared UAT test Cases and Participated in UAT Testing
Maintaining status reports and communicating with the Management on progress of work.
Performed data integrity testing, UI, and back-end testing by executing SQL and PL/SQL statements.