Customer Service Accounts Payable

CHAKIRI SIHAM

A young graduate in Accounting, Control and Audit, I am looking for an opportunity where my skills could be put to good use. I have spent several internships related to my field of study and I have more than 2 years of experience in the field of customer service. I am very motivated by the improvement of the company's performance and I am used to working with rigor. EDUCATION

Master degree in Accounting Control Audit 2018-2020

(El Jadida-Morocco)

Faculty of Legal, Economic and Social Sciences-Chouaib Doukkali University Baccalauréat in Physical Sciences and Chemistry 2014 -2015

(El Jadida-Morocco)

Ibn Khaldoune high school

EXPERIENCE

Intelcia group El jadida-Morocco (January 2021-today) Technical Advisor

Respond to customer requests and accompany them until the resolution of their problem.

Advise and assist customers over the phone.

Propose new services or offers to customers to build loyalty. INTERNSHIP

+212-*********

**************@*****.***

EL Jadida, Morocco

Languages:

Arabic C2

French C1

English B2

SKILL

HIGHLIGHTS:

IT: Word,

PowerPoint, Excel,

Access

General accounting:

Accounts receivable,

accounts payable,

payroll, invoicing

Management control

Accounting and

financial audit

Customer

relationship

management

Office Chérifien des Phosphates (OCP) Jorf Lasfar El jadida-Morocco (March 2020-June 2020) Internship in management control

Development and implementation of management tools, monitoring and procedures

Breakdown of the various costs

The Doukkala Regional Agricultural Development Office El Jadida-Morocco(February 2020- March2020)

Internship in Audit and management control

Development of business plans

Risk identification and assessment

Office Chérifien des Phosphates (OCP) Jorf Lasfar El jadida-Morocco (July 2019-August 2019) Internship in technical control

Examination of the offers proposed for public contracts

Pre-selection and choice of projects

The regional bank of Crédit Agricole El Jadida-Morocco(July 2017-August 2017) Internship in bank

Management of cash transactions

Processing loan applications

Contact this candidate