Medical Assistant Customer Service

DENISE TAVERA

Contact: ***********@******.*** · 805-***-****

Career Objective

Administrative Medical Assistant excited about the opportunity to work at a community like yours. Strong multitasking and communication skills have made me demonstrate excellent teamwork and great customer service toward patients.

EDUCATION

MAY 2023

ADMINISTRATIVE MEDICAL ASSISTANT, VENTURA COLLEGE

I took medical coding, medical insurance, medical terminology, front office, and EHR. I passed all those classes. I have a 3.4 gpa and was on the Dean’s list twice. I am getting my associate’s degree in administrative medical assistant and a certificate soon. JUNE 2021

HIGH SCHOOL DIPLOMA, PACIFICA HIGH SCHOOL

I took AP Spanish and passed my AP test with a 3. I had mostly A’s and B’s. EXPERIENCE

2020-CURRENT

CASHIER, HABIT BURGER GRILL

Greet guests and take their orders, having friendly and hardworking attitudes. Ensure customer satisfaction, handle money, open and close as a manager, and run the store as a manager. 2019-2020

CASHIER, WINGSTOP

Greet and welcome customers entering and calling the restaurant. Place orders for customers in person or over the phone. Upsell and maintain knowledge of menu. Balance register at the end of your shift, assisting in maintaining a clean workplace, receive and handle complaints. Leave the customer with a positive, long-lasting impression, and practice safe handling procedures. SKILLS

Bilingual

Communications

Telephone techniques

Medical Ethics and liability

Reading and Writing Prescriptions

Word Analysis

Word Building and Spelling

Appointment Scheduling

2

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