Zainab Hasnain

Bolingbrook, IL *****

630-***-**** adzbux@r.postjobfree.com

Professional Summary

Experienced and highly skilled QA Engineer with over 5 years of expertise in Software Quality Assurance, adept in both Agile (Scrum) and Waterfall methodologies. Proficient in conducting comprehensive testing across GUI applications, Back End, Front-end, Database, and System, with meticulous defect tracking and reporting using Test Director and JIRA. Exceptional SQL proficiency for accurate back-end testing and database verification. Proven track record of delivering high-quality results, collaborating effectively with development and business teams, and staying up-to-date with industry trends. Committed to ensuring the functionality, reliability, and performance of software products, ready to drive excellence in your organization as a QA Engineer. Technical Skills

● TestRail

● JIRA

● Selenium

● SQL

● Git

● Jenkins

● Bugzilla

● Postman

● HP Quality

Center

● Java

● Python

● MySQL

● HTML

● XML

● Windows

● Edge

● IOS

● Android

● Oracle

Experience

United Airlines Manual Tester/UAT Tester Chicago, IL October 2021 - Present

● Conducted comprehensive review and meticulous analysis of Business Requirements and Technical Specifications, ensuring thorough test coverage for optimal QA outcomes.

● Developed precise and effective Test Plans and Test Cases, tailoring them to various test scenarios and coverage requirements.

● Identified, logged, and skillfully tracked defects using Test Director, facilitating a seamless defect resolution process.

● Prepared and delivered informative test status reports for weekly project meetings, fostering transparent communication and actionable insights.

● Engaged in proactive discussions with the development team, leveraging effective bug resolution strategies to enhance application quality.

● Utilized SQL Queries for precise back-end testing, validating data accuracy and ensuring robust database functionality.

● Coordinated seamlessly with cross-functional development and business teams, ensuring smooth UAT processes and timely deliverables.

● Collaborated with stakeholders to gather and comprehend testing requirements, proactively shaping comprehensive test scenarios and relevant test data.

● Executed rigorous Regression Testing to validate application stability post-fixes and improvements, guaranteeing consistent performance.

● Demonstrated unwavering attention to detail during test execution and meticulous documentation, adhering to industry-leading QA standards to deliver outstanding results. Walgreens Software QA Analyst Deerfield, IL August 2019 - August 2021

● Executed rigorous manual validation testing, utilizing SQL Queries and conducting comprehensive system testing to ensure the robustness and reliability of all system elements.

● Contributed proactively to the creation of well-structured test plans and meticulously designed test cases, closely aligned with Business requirement documents for optimal test coverage.

● Expertly utilized JIRA as a powerful project management tool, skillfully logging, tracking, and managing defects, while leveraging Confluence for seamless team collaboration and enhanced productivity.

● Analyzed and assessed functional and business requirements, employing use cases to formulate and execute meticulous test scenarios, ensuring maximum test coverage.

● Evaluated the software product's quality across multiple dimensions, including functionality, usability, compatibility, reliability, performance, and supportability, actively engaging with stakeholders through weekly meetings to provide valuable insights.

● Employed advanced debugging techniques and innovative problem-solving skills to swiftly identify and report defects, ensuring prompt resolution and seamless application functionality.

● Collaborated seamlessly with cross-functional development teams, actively participating in requirement discussions, and providing valuable inputs to enhance overall software quality.

● Conducted thorough Regression Testing to verify system stability and validate successful defect resolutions, ensuring the consistent performance of the application.

● Implemented rigorous Performance Testing to evaluate system responsiveness and scalability under varying workloads, ensuring optimal application performance.

● Demonstrated exceptional attention to detail in test execution, documentation, and reporting, adhering to industry-leading QA standards to deliver superior results and contribute to the overall success of the projects.

State Farm Software QA Analyst Bloomington, IL May 2018 - July 2019

● Proficiently conducted Web Testing, Black Box Testing, and Web Service Testing to ensure the functionality and usability of web applications.

● Demonstrated exceptional expertise in writing, updating, and executing comprehensive test cases, ensuring thorough test coverage and accurate validation of expected results.

● Utilized HP Quality Center to effectively track, analyze, and meticulously document defects, streamlining the defect management process.

● Successfully performed Integration testing, System testing, and Regression testing, validating the seamless integration and stability of the software product.

● Conducted regular assessments of testing progress, preparing detailed test status reports for the QA manager, ensuring adherence to project timelines and maintaining high-quality standards.

● Executed rigorous test scenarios and scripts, meticulously reviewing website functionality to identify and report any deviations or defects.

● Collaborated closely with cross-functional teams, actively participating in requirement discussions, and providing valuable insights to enhance overall software quality.

● Demonstrated exceptional attention to detail in test execution, documentation, and reporting, adhering to industry-leading QA standards to deliver superior results.

● Leveraged critical thinking and problem-solving skills to identify root causes of defects and contribute to the continuous improvement of testing processes.

● Contributed actively to post-release validation, monitoring application performance, and ensuring a seamless end-user experience.

Carrefour QA Analyst Ajman, UAD January 2017 - January 2018

● Conducted comprehensive Internationalization testing to verify compatibility, functionality, interoperability, and user interface validation, ensuring optimal application performance across diverse regions.

● Ensured seamless support for multiple Asian Languages, including Hindi, Urdu, and Filipino, while also validating accurate time zone and currency formats for enhanced user experience.

● Actively participated in bi-weekly meetings with project managers, providing valuable insights on test cases and scripts, and collaborating to address any identified issues promptly.

● Demonstrated expertise in reporting bugs and defects using ClearQuest, effectively communicating problem resolution to relevant stakeholders for swift resolution.

● Skillfully performed testing and diligently tracked defects, following the defects lifecycle to ensure proper documentation and resolution.

● Prioritized the adherence of the software to local customs, cultures, and restrictions, enhancing the software's sensitivity to diverse user requirements.

● Collaborated with cross-functional teams, including developers and business stakeholders, to validate application functionality and ensure alignment with requirements.

● Conducted rigorous Regression Testing to verify system stability and validate successful defect resolutions, ensuring continuous software improvement.

● Employed critical thinking and analytical skills to identify potential issues and risks in the software, contributing to the overall quality improvement process.

● Demonstrated meticulous attention to detail in test execution, documentation, and reporting, adhering to industry-leading QA standards to deliver exceptional results. Education

Rana Liaquat College of Home Economics, Karachi

Bachelors of Science (B.S) in Early Childhood Education (AECE) Core Competencies

● Test Planning

● Test Case Design

● Test Execution

● Defect Management

● Regression Testing

● Test Documentation

● SQL

● Test Strategy

● Test Automation

● API Testing

● Test Data Management

● Compatibility Testing

● Performance Testing

● Security Testing

● Test Reporting

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