Zaid A Muneam

Linkedin www.linkedin.com/in/zaid-a-muneam-098131285

QA Software Analyst

Address Chicago, IL 60646

Phone 224-***-****

E-mail adzbuv@r.postjobfree.com

5+ years of experience in Quality Assurance and Software testing in Manual and Automated testing environment Expert in Software Quality Assurance in Manual and Mobile testing with knowledge of Functional GUI, Integration, System, Regression, E2E, Database testing and UAT testing Excellent in design, development and execution of QA Test plans, Test cases and Test strategies Proficient in analyzing the SRS (Software Requirement Specifications) Functional Design Documents and AUC (Application Use Cases) to formulate Test Plans, Test strategies and Test Cases for Manual and Mobile Testing Strong SDLC background with Waterfall Model and Agile/Scrum processes Expert in Mobile testing for Android and IOS applications and development of test cases, Scenarios and strategies for mobile testing Well experienced in negative testing hybrid, mobile web applications Over 2 years of experience in testing mobile apps with android and IOS platform Installing and configuring the Android/IOS Emulator Excellent communication skills with Off-shore Business and QA Teams Outstanding work experience with Business Analyst, development groups in analyzing business specifications and in working with other teams to resolve technical and end-user issues Efficient in understanding and interpreting Business and Technical Requirement and Specifications Proficient at adjusting to changing environments and altering requirements Effective analytical and methodical skills in solving challenging issues during project life cycle and maintaining a track record in delivering results before deadlines Motivated self-starter with incredible team building, leadership, and interpersonal skills Mentored and helped build skills in junior members/ new hires to QA Team Extensive experience in User Acceptance Testing (UAT), Regression Testing, System Testing, Functionality Testing, Performance Testing, Black Box Testing, GUI Testing, Sanity Testing, and Usability Testing for Web based Clients and Server based application testing Expert at maintaining Test Matrix, Traceability Matrix & performing GAP analysis to verify that test cases meets the end client requirements Excellent performance in complex SQL queries to validate, join and update data

Skills

Information gathering

Very Good

Statistic analysis

Very Good

Multitasking Abilities

Very Good

Self-Motivated

Very Good

Organization and Time Management

Very Good

Dependable and Responsible

Very Good

Work History

2019-10 - Current

QA Analyst

Citi Bank, Chicago

Requirement Gaps Analysis, Customer Experience and Impact Analysis of app

Mentored and Trained all QA activities to new members on the project

Interfaced regularly with peers and management regarding test related topics including the coordination of test related initiatives with QA Test Leads, Project Managers, Development Managers, and other QA Core team

Tested mobile applications using Appium for automated testing tools

Selendroid for mobile apps for Android

Contributed to and monitors test planning, test preparation and scripting, and test execution according to defined best practices, standards and procedures

Participates in all phases of the IT Project Delivery Framework, including review of complex business and functional requirements

Assessed risk to quality service based upon results of verification and validation

Expertise in Back End Testing and use of UNIX Utilities (awk, grep, sed, vi, network, process, file level, etc)

Standardized QA Process using Testing Methodology and Process Improvement

Performed tests on JIRA, Quality Center and third party tool Toad, MQ Editor

Exhibited strong Project Management skills, test planning, test estimation, resource planning, and testing environment

Participated in internal and external process improvement projects like QA, SIT, UAT Testing with business, marketing and External Vendors teams

Maintained document template libraries and internal project documents (QA Test Plan, Local procedure, QA Test Results)

2018-04 - 2019-10

QA Analyst/Manual Tester

AllState, Northbrook

Involved in planning all the Testing Activities (Test Planning, Test Estimation and Scheduling of QA Activities, Test Strategy, Test Design, Requirements Traceability Matrix, Review, Execution and Reports)

Executed Installation Testing, Smoke Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, Usability Testing, Compatibility Testing, Performance Testing and Security Testing

Performed UAT, Pre-Production and Production testing on real devices

Performed IOS and Android Backward compatibility testing

Provided regular feedback/status on development and projects to Project Manager

Published the application in production for all platforms (Android, Blackberry, IOS) using Perfecto Tool

Performed testing on Blackberry, IOS and Android

Identified different types of virtual devices (Emulator & Simulator) and real devices for test case validation

Prepared presentations for Client Proposals and Monthly Status Reporting

Coordinated Cross Team planning and running Defect Management Calls

Experienced in using Quality Center as a defect tracking tool and defect review meeting

Tools

Jira, HP ALM, Open Atrium, Rally, Bugzilla, Zephyr, TestRail, BrowserStack, Saucelab, Selenium, Apache- J-Meter, Slack, Microsoft teams.

Education

2020-05 - 2022-12

Bachelor's Degree: Managerial Information System

University of Wisconsin Parkside - Kenosha, WI

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