POOJA DEVI
Caledon on
***************@*****.***
To obtain a position in the field of customer service/Receptionist where my communication skills and problem-solving skills are incorporated
Willing to resolute :anywhere
Work Experience
CUSTOMER SERVICE REPRESENTATIVE
Domino’s karnal haryana
Feb 2021 to April 2022
# Taking orders from customer and pass that to kitchen
# Maintain customer relationships by providing good customer service standards.
#Work on rotation at various stations like the beverages and food items.
# preparing back up for beverages and food items.
#Make sure the store work area is stocked at all times
#Maintain inventory status and include items that need to be ordered.
#Work at the cash register and issue rewards and gift cards. ADMINISTRATIVE ASSISTANT/Receptionist
Cambridge immigration-karnal haryana
May 2020 to March 2021
#Receive clients at the front desk by greeting them and checking them and into the appropriate department.
#Maintain customer data on the computer update it when required.
#Answer, screening and forwarding incoming phone calls.
#Receiving and sorting daily mail.
#Maintain office security by following safety procedures and controlling access via the 111’1 reception desk.
# order front office supplies and keep inventory stock.
# Update calendars and schedule meetings.
# Keep updated records of office expenses and costs. Perform other duties like filling. Education
Degree in graduate certificate of project management Algoma university Brampton
Now doing
Graduation
Kurukshetra university Kurukshetra
July 2016 to July 2019
Skills
# well developed knowledge in customer service and client management.
#proficient in a variety of software programs including zoom and Microsoft word etc
# Have a good computer hardware and software knowledge, excellent bool- keeping appointment setting and calendar management skills.
#I have developed multitasking skills, excellent verbal and written communication, attention to detail and phone etiquette.
. Help desk
. Office Administration
. Food and be 1 year (india)