Glenda Keys
Patient services specialist
*****@*******.***
OVERVIEW
To obtain a key accounting position in a company, that will allow me to enhance my years of billing and accounting experience while helping achieve the companies' goals and objectives.
EXPERIENCE
Select Physical Therapy
2/2023 - present
Patient Services Specialist
Having a positive impact on the patients experience and my coworkers to achieve the best results
Being adaptable and flexible, exceptional communication skills proactively and with empathy
Detail-oriented register new and existing patients. Schedule appointments in person and by phone. Insurance
authorization and verifications. Process copayment coinsurance. Manage office front desk.
NovaCare Physical Therapy
05/2001 - 11/2022
Patient Services Specialist
Same as above. Sister company
Discuss pertinent information about next appointments. Respond to requests for information from patients, providers, and coworkers in timely manner
Fresenius Medical Care 1997- 2001
Forsyth Hospital
01/1995 - 4/1997
Accounts Payable Administrators
Processed invoices, conducted monthly audits
Trained new accounts payable staff. Billing reports
EDUCATION
Salisbury Business College
1980-1982
Administrative Specialists
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Columbia University online course's
1997 - 1998
.
SKILLS
Able to use all necessary office equipment. Patient-centric mindset: the patient always comes first. Communicate proactively. Detail oriented.